Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Many customers reported slow service, rude employees, and poor management, leading to negative experiences.
Food Quality
Several reviews mentioned cold food, incorrect orders, and instances of food poisoning, indicating a decline in food quality.
AI Ordering System
The automated ordering system received mixed feedback, with some customers finding it confusing and ineffective.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, highlighting occasional good service.
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Dottie E
Feb 22, 2026
5.0
We used the DT and the woman who took our order was very knowledgeable. What I don't like is having to talk to AI. I was quite happy when I was able to speak to the person working inside. My grandson loved his meal. Thank you
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Vivian
Feb 14, 2026
1.0
DO NOT eat here, I found some weird white strand in my burger. I only realized after 2 bites and I immediately spit it out. Absolutely disgusting, it’s as if the workers hate their job because why would this be in my burger. Then the cheesecake bites had weird burnt pieces in it? Never eating here again
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Dillon Sasbon
Feb 6, 2026
1.0
food takes way to long always comes soggy and gross they don’t put any effort they have a ai automated drive thru just to take 1 hour to make food that’s ridiculous
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Gregory V
Feb 4, 2026
5.0
Ordered online and drove through, everything was as ordered. I will order again.