Food Quality
Many customers reported issues with cold food, incorrect orders, and declining quality, with some praising specific items like the corned beef and new BBQ sandwiches.
Service Issues
Numerous reviews highlighted unprofessional and unfriendly staff, with complaints about long wait times and poor customer service experiences.
Cleanliness
Several customers noted cleanliness issues within the restaurant, including dirty restrooms and unkempt dining areas.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, mentioning friendly staff and good food, particularly in drive-thru visits.