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Arby's

4.0
(934 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1600 Main Street, Chipley, FL
32428, United States

Hours

Reviews

4.0
934 reviews
5 stars
433
4 stars
255
3 stars
135
2 stars
33
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude or unprofessional staff, with several instances of poor customer service experiences.

Food Quality

There were numerous complaints about food being cold, overcooked, or not meeting expectations, alongside some positive remarks about specific items.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area, including dirty tables and floors.

Order Accuracy

Several customers experienced issues with incorrect orders or missing items, indicating a need for better order management.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service and enjoyed specific menu items.
  • MW
    maylon williams
    1 day ago
    5.0
    Lovely service and food! They were closing and still took my order. Thanks guys!!
  • JB
    josh burden
    Feb 9, 2026
    2.0
    Stopped in while driving between two jobs today at 12:30 in Chipley,Fl sadly I must have picked bring your children to work day. I got my usual a beef and cheddar double meat got my table it was okay but they had put way too much cheddar on it so it just kind of fell right apart and slid all over the plate anyhow no big deal it's just fast food I just needed to grab something fast hadn't had Arby's in months it's usually pretty decent quality for fast food thought I'd swing in this one which I've ate at many times and not had much bad to say. So I proceed to eat it piece by piece as it slides all over the place and out of the bun cuz it's just way over cheese and I keep hearing something but I can't see it and I'm like is there a TV in here and it's like this high pitch just most obnoxious sound then it Dawn's on me that's a phone speaker so I thought it was one of the guys that was eating in there or something I kind of looked over he had a t-way radio on his side look like you work with the state or something whatever. He leaves I hear the sound again and realize that it's a very small kid unaccompanied by a parent with a phone rolling around in a booth with the speaker on and very obnoxiously loud . So I'll cross this off the place as a place to quickly eat with some peace and quiet should have just drove and ate and had the slimy sandwich made by their parent presumably ended up mostly on my shirt and steering wheel . Very unprofessional. All the way around a bad experience. If you must bring your kids to work don't let them watch reals so loudly the entire restaurant can't hear themselves think .
  • GW
    Gilbert Wade
    Jan 21, 2026
    3.0
    Beef and cheddar. It's a addiction. Food ok property dirty .
  • JD
    Jessica Deeson
    Dec 11, 2025
    1.0
    Ordered from Uber eats, I'm missing food and had none of the sauce that were on the order form. This is the second time now. Do better Arby's.
  • LP
    laura passero
    Nov 20, 2025
    1.0
    Just awful all around. The tea tastes like an ashtray, which means the container is dirty or the tea is old. Fries sucked terribly just like the service. I forgot how awful this place was & ended up coming again. Just as bed. They messed up my husbands order then wanted to charge him for the cheddar that they didn't put on his beef & cheddar. Tea still tastes like an ashtray & the tables were all disgusting while employees hang around between customers 🤦‍♀️. Fool me twice, shame on me. And BTW we don't want your stupid link to "have someone get ahold" of us. We don't want to jump through hoops for nothing. You have your information, fix it!!!

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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