Food Quality
Many customers reported issues with food quality, including stale items, incorrect orders, and insufficient portions.
Customer Service
Customer service experiences varied widely, with some praising staff while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues in the dining area and restrooms, indicating a need for better maintenance.
Order Accuracy
A significant number of customers experienced problems with order accuracy, including missing items and incorrect preparations.
Operational Issues
Customers frequently noted operational problems, such as long wait times, closed dining areas, and issues with the ordering system.