Dunkin'

Reviews

• BT

  Brett In Tomorrowland

  6 days ago
  3.0
  Being disabled, it is difficult for me to stand for long time. Unfortunately people do not see me in my wheelchair.
• JB

  Joseph Berrios

  Dec 31, 2025
  1.0
  Horrible customer service the old lady was acting like she didn’t want to be there and take order the milkshake was really disgusting
• MB

  Monica Biskup

  Dec 28, 2025
  1.0
  The guy who working today on the shift supposed to lose the job he’s not know how to appreciate customers. After ordering my coffee. He will send a not proper message. Dunkin’ Donuts should work better.
• EL

  Ella Lindy

  Dec 14, 2025
  1.0
  Absolutely terrible service from Patrice and Von The girl with the braids is drinking coffee and dropping droplets while she make herself a personal coffee by customers drinks The women in the red wing screams at the young man with longer hair I think his James in front of a entire full building it was so degrading that the women in front of us left the building. The girl with the braids talked about her doctors appointment and her genitals while she is making others drinks. The one with the red wig shouts how she’s clocked out and not going to help the poor young man. He’s running between the ice cream line and the donuts and coffee line She humiliated him in front of a ton of customers and he was the nicest and most respectful man While the others either glare or ignore the customers. I understand the food and beverage industry is intense but in such a busy location it’s heartbreaking to see a young man who is clearly a hard worker be spoken down to in the most condescending way She had no right to scream at him across the building because one of his ice cream scoops was bigger then the other If she needs to address minor things like that it needs to be in a more respectful manor Also her improper use of Spanish to express frustration is uncomfortable Also while she reprimanded him in front he said he understood and she just kept dragging this on. I really hope this behavior gets corrected because I doesn’t matter who you are or what occupation you hold how he was treated is unacceptable in every way especially when he is running drive thru and taking orders at both counters. But the munchkins where very good
• CV

  Christy Vazquez

  Dec 7, 2025
  5.0
  I just want to remind everyone to be kind truly kind. Because the truth is, you never know what someone else is carrying or going through. Yesterday, 12/6, I was running late to a funeral. I hadn’t eaten or had anything to drink, and I just needed something small to settle my stomach. I placed my order through the app or so I thought, but when I pulled up, nothing had gone through. The young lady at the window could’ve easily told me to circle back around, reorder, and get in line again… but she didn’t. Instead, she guided me to a parking spot and said, “When your order comes through, I’ll bring it out.” As I tried to figure out what went wrong, I realized the billing address linked to my card wasn’t updated. While I was fixing it, Ms. Joy walked out to my car to check on me. She didn’t rush me, she didn’t dismiss me, she just wanted to be sure I was okay and that the order would go through. By that point, I was already holding back tears. It was an emotional day, and my anxiety was high. But Ms. Joy… her patience, kindness, and calm presence made all the difference. She turned what could’ve been a frustrating moment into a gentle reminder that kindness still exists. So thank you, Ms. Joy. Your compassion mattered more than you know.

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