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Wendy's

3.1
(216 reviews)

Business Details

198 Sr 436, Casselberry, FL
32707, United States
(407) 789-3931
https://locations.wendys.com/

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
198 Sr 436, Casselberry, FL
32707, United States

Hours

Reviews

3.1
216 reviews
5 stars
79
4 stars
31
3 stars
17
2 stars
14
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some employees praised for their friendliness and attentiveness, while others are criticized for rudeness and lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong modifications, leading to frustration.

Food Freshness

Food quality is inconsistent; while some customers enjoyed fresh and hot meals, others received cold or stale food.

Cleanliness

The cleanliness of the dining area and restrooms has been a concern, with multiple reviews mentioning unsanitary conditions.

Wait Times

Customers frequently noted long wait times, both in the drive-thru and when ordering inside, contributing to a negative experience.
  • JM
    John Maynard
    4 days ago
    1.0
    Such a sad story. Upon arrival my wife and I had to dodge an exploded sauce cup at the front entry. Before we ordered I let the staff member, named China know about this mess. You can see from the picture it's not just disgusting but also a trip hazard. China replied with "I'm not going to get that but don't tell anyone." I grew up a half mile from this Wendy's so it saddens my heart to see my hometown be so immensely disrespected.
  • LC
    Lee Choctaw
    Jan 27, 2026
    1.0
    15 minute wait to place an order in the lobby and there's no line. I just left and went to Chick-fil-A. Placed my order and got my in the same amount if time.
  • KP
    Kat P
    Jan 14, 2026
    5.0
    I just want to compliment the crew member who was at the pick up window, Sydney, for her amazing customer service. My car got hit by the car behind me while waiting for my food in the drive thru lane and Sydney went above and beyond making sure I was ok, calming me down when anxiety got the better of me, and just overall having great energy that made the whole altercation a lot better than it would have been otherwise. Thank you so much to Sydney for making a crappy situation somehow end with a smile! It was much appreciated and will not be forgotten ☺️
  • CR
    Carlos Rivera
    Jan 6, 2026
    5.0
    Drive thru was on point and food was great 👍
  • NM
    Never Mind
    Dec 24, 2025
    3.0
    Edit: while the below review stands I have to say- whoever works in the afternoons after breakfast probably needs to find a new job. I promise you you're not going to get commissions from French's for using so much freaking mustard. The burger is DROWNING in mustard. Plus the fries are cold and soggy -------------- I use doordash very frequently for this location. Whoever works weekday mornings needs a raise. Breakfast is ALWAYS on point. On time. Hot and delish (potato wedges have their days) but whoever comes in later and handles fries around noon or two pm and weekdays, needs to be replaced. Never are my fries remotely fresh and burgers are often over dry from the patties sitting too long.

Frequently Asked Questions About Wendy's

Is 198 Sr 436 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 198 Sr 436 in Casselberry, FL?

Wendy's is open Monday through Friday from 6:30 AM to 2:00 AM and Saturday and Sunday from 7:00 AM to 2:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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