Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.0
204 reviews
5 stars
69
4 stars
29
3 stars
16
2 stars
14
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor service and negative attitudes from employees.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and failure to follow specific requests.
Food Quality
Customers frequently complained about food being cold, stale, or not fresh, with several mentions of poor quality in specific menu items.
Cleanliness
The restaurant's cleanliness was criticized, particularly in the dining area and bathrooms, with reports of unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including unresponsive staff and lack of accountability for mistakes.
- TBTN BassFishermanNov 8, 20254.0Every time I go through the drive thru the food is fresh, hot, tasty, and the perfect amount of condiments. Best drive thru I have been to. I don’t think the employees enjoy their jobs, and I hate to see that, but I hope that is more due to the type of work than the location.
- JCJoshua CarrascoNov 2, 20251.0Disgusting bathrooms made me immediately exit the store.
- JRJonathan RodriquezOct 28, 20251.0I received bad customer service and asked for medium and they gave me small and I told the person who helped me that it was medium and not small and they didn't want to fix it. This is the first Wendy's where I have received bad service. What a shame. Is possible number the corporate thank you me llevé una mala atencion al cliente y pedi medium y me dieron small y le dije a quien me atendio que es medium y no small y no quizo arreglarlo es el primer Wendys que recibo mala atencion que lastima
- SRsofia rodriguezOct 23, 20251.0Horrible customer service . long wait time
- MMMariaOct 21, 20251.0Was charged for a dipping sauce when I clearly paid for it on the app.miserable people trying to make others upset but I just paid for it. It’s only certain type of people that charge you for sauces. I hope the 54 cents helps your company out 😘
Frequently Asked Questions About Wendy's
Is 198 Sr 436 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Casselberry, FL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Casselberry, FL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (407) 789-3931.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 198 Sr 436 Wendy’s serve breakfast?
Yes, this Wendy’s location in Casselberry, FL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 198 Sr 436 in Casselberry, FL?
Wendy's is open Monday through Friday from 6:30 AM to 2:00 AM and Saturday and Sunday from 7:00 AM to 2:00 AM.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, the Wendy's at 198 Sr 436 has a drive-thru open Monday through Friday from 6:30 AM to 2:00 AM, and on weekends from 7:00 AM to 2:00 AM.
Is Wendy's at 198 Sr 436 in Casselberry currently open?
Yes, this Wendy's location is open and committed to serving customers during regular hours.
Can I order Wendy's food for delivery or pickup?
Yes, you can order Wendy's for delivery or takeout via their app or website at https://order.wendys.com.
What payment options are accepted at Wendy's 198 Sr 436 location?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payment.
Does this Wendy's serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I provide feedback or contact Wendy's at 198 Sr 436?
You can contact Wendy's Customer Care via live chat or phone at 888-624-8140, fill out their satisfaction survey online, or call this location directly at (407) 789-3931.
Are there other fast food options near Wendy's at 198 Sr 436 in Casselberry?
Yes, nearby fast food restaurants include Denny’s for breakfast and Popeyes Louisiana Kitchen for chicken meals, providing alternatives before or after your visit to Wendy's.
What nearby amenities can help me find Wendy's or enhance my visit?
Nearby places like Metro by T-Mobile for mobile needs, Firestone Complete Auto Care for car services, and Starbucks for coffee make the area convenient for multitasking during your visit.
Are there accommodations close to Wendy's at 198 Sr 436 if I’m visiting Casselberry?
Yes, Summer Bay Resort and HomeTowne Studios Orlando - Casselberry hotels are nearby, ideal for guests wanting close dining options like Wendy's during their stay.