McDonald's

3.8
2430 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1291 Sr 436, Casselberry, FL
32707, United States

Hours

Reviews

3.8
2,430 reviews
5 stars
1,130
4 stars
525
3 stars
333
2 stars
123
1 star
319

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Freshness

Many reviews mentioned issues with food freshness, including stale fries and old burgers.

Management Issues

Several customers highlighted problems with management, including rude behavior towards staff and customers, and inadequate handling of complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service, as well as the quality of food on certain occasions.
  • KO
    Keila Ortez
    4 days ago
    1.0
    Rude customer service closed lobby early no sign and the child like manager was extremely rude
  • AF
    Ahleyah Fernandez
    Jan 5, 2026
    1.0
    Listen I been here for you and David is a horrible so rude can’t even answer a question without yelling I head him yell at employee when they asking something tell them it’s not a debate idk what yall have going on but that not right to treat your employees like that
  • MS
    Marina Sosa
    Dec 28, 2025
    3.0
    They've been out of the grinch happy meals for weeks
  • JM
    John Maldonado
    Dec 23, 2025
    1.0
    I went to McDonald’s at 2:09am I have no receipt cus I never got one the drive thru worker was rude seems like she just hates her job all of the food I got was completely old not fresh at all the fries were definitely refried to reheat them and the burgers were old and dry bread stale and crusty like they were made 30 min ago just completely disgusting never coming back to this McDonald’s again save your money
  • JM
    Jon Mick
    Dec 16, 2025
    1.0
    Crew at 815PM These people are far too challenged to serve your food on time. They're too lazy to check if the food is right. Missing food items, always. $20 for a meal, and they can't make a sandwich correctly, with all those instructions everywhere.. The only consistency is disappointment that they cannot fulfill their roles in any manner. Dumb experience: 0/10

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1291 Sr 436, Casselberry, FL?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.