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McDonald's

3.8
(2441 reviews)

Business Details

1291 Sr 436, Casselberry, FL
32707, United States
(407) 679-0661
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1291 Sr 436, Casselberry, FL
32707, United States

Hours

Reviews

3.8
2,441 reviews
5 stars
1,133
4 stars
527
3 stars
334
2 stars
123
1 star
324

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about managers displaying poor attitudes and lack of accountability.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Service Speed

Customers consistently noted long wait times both in the drive-thru and inside the restaurant, often leading to frustration.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of good food quality.
  • DJ
    DGrmn Jw
    Feb 22, 2026
    1.0
    Completely messed up order twice. Got it redone once and do not check my new order the second time. Went back to complain and manager did not show any signs of being sorry. Simply offered to make the messed up items again.
  • A
    Сергей Бутлов
    Feb 13, 2026
    1.0
    I ordered delivery. They put in the potatoes as if they'd stolen them, and they didn't even put any straws in the Kolya. The service couldn't be worse.
  • RM
    Rose Martin
    Feb 6, 2026
    1.0
    I was standing at the register. Waiting bunch of Spanish. People were talking talking talking making jokes. I was standing there. I asked the lady, excuse me, but can you help me? And nobody nobody listened to me. Nobody paid attention to me then. When the guy came up, I asked him, hey, you know I was here before the other people behind me? And he was getting all mad, the manager came out. And had a bad attitude. I called her on the phone a was worse on the phone. Tell him giving excuses there shouldn't be no excuse without paying attention to your customers. 15 minutes waiting. I will never go back there again. I would advise everyone not to go back there again. Their customer service and their managers are really terrible. At the job they're doing, they don't care about customer service. Take care about moving the drive through fast.Instead of taking care of the customers in the front, it's all about drive through.I would advise you guys never to go there
  • TL
    Tabitha Lyam
    Feb 3, 2026
    1.0
    Manager needs an attitude check because I believe I ordered and it was wrong on yalls part and no sorry or not even a smile and was talked to in a very rude manner and then to purposely do what u did was wrong too go and put extra seasons on my meat that u knew was for my dog and be smart ass about it dead wrong I want a corporate call asap
  • XX
    XxYinxYangxX
    Feb 2, 2026
    1.0
    Come to the drive-thru give them a code from their app. Refuse to let the code work. Can't give me a refund because I tapped. Then gave me the wrong food and looked at me like I was crazy. Are you kidding.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1291 Sr 436, Casselberry, FL?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 with options including same-day and no-contact delivery.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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