Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Freshness
Many reviews mentioned issues with food freshness, including stale fries and old burgers.
Management Issues
Several customers highlighted problems with management, including rude behavior towards staff and customers, and inadequate handling of complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendliness and good service, as well as the quality of food on certain occasions.
KO
Keila Ortez
4 days ago
1.0
Rude customer service closed lobby early no sign and the child like manager was extremely rude
AF
Ahleyah Fernandez
Jan 5, 2026
1.0
Listen I been here for you and David is a horrible so rude can’t even answer a question without yelling I head him yell at employee when they asking something tell them it’s not a debate idk what yall have going on but that not right to treat your employees like that
MS
Marina Sosa
Dec 28, 2025
3.0
They've been out of the grinch happy meals for weeks
JM
John Maldonado
Dec 23, 2025
1.0
I went to McDonald’s at 2:09am I have no receipt cus I never got one the drive thru worker was rude seems like she just hates her job all of the food I got was completely old not fresh at all the fries were definitely refried to reheat them and the burgers were old and dry bread stale and crusty like they were made 30 min ago just completely disgusting never coming back to this McDonald’s again save your money
JM
Jon Mick
Dec 16, 2025
1.0
Crew at 815PM
These people are far too challenged to serve your food on time. They're too lazy to check if the food is right. Missing food items, always.
$20 for a meal, and they can't make a sandwich correctly, with all those instructions everywhere..
The only consistency is disappointment that they cannot fulfill their roles in any manner.
Dumb experience: 0/10