Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted rude and unhelpful staff, with complaints about managers displaying poor attitudes and lack of accountability.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.
Service Speed
Customers consistently noted long wait times both in the drive-thru and inside the restaurant, often leading to frustration.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted instances of good food quality.
DJ
DGrmn Jw
Feb 22, 2026
1.0
Completely messed up order twice. Got it redone once and do not check my new order the second time. Went back to complain and manager did not show any signs of being sorry. Simply offered to make the messed up items again.
A
Сергей Бутлов
Feb 13, 2026
1.0
I ordered delivery. They put in the potatoes as if they'd stolen them, and they didn't even put any straws in the Kolya. The service couldn't be worse.
RM
Rose Martin
Feb 6, 2026
1.0
I was standing at the register. Waiting bunch of Spanish. People were talking talking talking making jokes. I was standing there. I asked the lady, excuse me, but can you help me? And nobody nobody listened to me. Nobody paid attention to me then. When the guy came up, I asked him, hey, you know I was here before the other people behind me? And he was getting all mad, the manager came out. And had a bad attitude. I called her on the phone a was worse on the phone. Tell him giving excuses there shouldn't be no excuse without paying attention to your customers. 15 minutes waiting. I will never go back there again. I would advise everyone not to go back there again. Their customer service and their managers are really terrible. At the job they're doing, they don't care about customer service. Take care about moving the drive through fast.Instead of taking care of the customers in the front, it's all about drive through.I would advise you guys never to go there
TL
Tabitha Lyam
Feb 3, 2026
1.0
Manager needs an attitude check because I believe I ordered and it was wrong on yalls part and no sorry or not even a smile and was talked to in a very rude manner and then to purposely do what u did was wrong too go and put extra seasons on my meat that u knew was for my dog and be smart ass about it dead wrong I want a corporate call asap
XX
XxYinxYangxX
Feb 2, 2026
1.0
Come to the drive-thru give them a code from their app. Refuse to let the code work. Can't give me a refund because I tapped. Then gave me the wrong food and looked at me like I was crazy. Are you kidding.
What are the operating hours for McDonald's at 1291 Sr 436, Casselberry, FL?
McDonald's is open 24 hours a day, 7 days a week.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 with options including same-day and no-contact delivery.
Can I use the drive-thru service at this McDonald's and what are its hours?
Yes, the drive-thru is open 24/7 for your convenience.
What payment methods are accepted at McDonald's in Casselberry?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services does this McDonald's location offer?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the menu and place an order online?
You can view the full menu at McDonald's website and order through their online platforms including their app and website links provided.
Is there a nearby coffee shop to visit before or after dining at McDonald's?
Yes, NovelTea is a nearby coffee shop and cafe where you can enjoy tea and coffee.
What entertainment or event venues are close to this McDonald's location?
The Crystal Ballroom and Crystal Ballroom Dance Club are nearby venues for events and dance activities that you might visit.
Are there fitness centers near McDonald's where I can work out before or after my meal?
Yes, Retro Fitness, Fit Joe Schmidt Training, and Amped Fitness gyms are nearby for your workout needs.
What other dining options are available close to McDonald's in Casselberry?
Nearby dining options include NY Pizza Baby, Subway, Digino's Pizza Bar & Grill, Habaneros Mexican Restaurant, Sicilian Restaurant & Pizzeria, and Taco Bell.
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