Customers reported a mix of excellent and poor service experiences, with some praising specific staff members while others noted long wait times and forgetfulness.
Food Quality
The food received mixed reviews, with some customers enjoying the freshness and taste, while others complained about inconsistencies and issues with their orders.
Cleanliness
Many reviews highlighted the cleanliness of the restaurant, with several customers noting a clean environment and well-maintained facilities.
Staff Attitude
While some customers praised the friendliness and helpfulness of the staff, others reported negative interactions with certain employees.
PP
Pierre
2 days ago
1.0
The black older male cook in the back shoved a whole boneless chicken wing in his mouth and continued working without washing his hands 🤢🤮
03/03/26 9:12pm
KS
Kim Sullivan
Feb 25, 2026
5.0
Absolutely the best and freshest cheese steak sub, the French fries are amazing too. .. the only downfall is the lobby only bring open til 7pm but drive thru is open til 10..
Food is always hot n fresh . Would give them 10 stars if I could.
RF
Renee Freeze
Feb 21, 2026
1.0
Ordered at the drive thru. No one else in the drive thru. I pulled to the window. No one was there. After several minutes, a man walked from the dining room with a spray bottle and a towel. He put them away. Didn’t wash his hands. Then went to lean on the front counter and play on his phone. Didn’t look or acknowledge me there. And still no one came to the window. After a long time, I left. Horrible service.
AB
A. Barson
Feb 7, 2026
1.0
Went a few months back and it was a solid meal, cheese steaks was okay, wings were actually pretty good. Went today and the steak was lacking in the cheese steak, was more or a cheese whiz sandwich, wings were super chewy and just drowned in hot sauce, even the fries tasted like card board. I'm not looking for an Angelos or Jim's cheese steak but this was an embarrassment and just gross. Not a fan, will not be back.
And to top it off the ketchup packets were all stuck together and when I showed the guy behind the counter, he just grabbed a handful of new packets and covered it up. Got home and both my son and I had some stomach issues. Place has gone down hill. Save your money and go to Kappys.
BB
Bri
Feb 7, 2026
4.0
Did the drive thru, so can’t weigh in on the atmosphere. However, Riddik is an amazing human! He was running that place alone and was still able to get out wonderful food with a smile on his face and was so nice and extremely polite! To be honest: he turned a bad visit into a great one! This is the BEST food and service I’ve ever received at Charley’s!! If he isn’t a manager… Charley’s doesn’t deserve him!! Thank you Riddik!
Frequently Asked Questions About Charleys Cheesesteaks
What are the opening hours of Charleys Cheesesteaks in Casselberry, FL?
Charleys Cheesesteaks in Casselberry, FL is open every day from 10:00 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks in Casselberry does not offer delivery service as their delivery hours are closed all week.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is not available as Charleys Cheesesteaks has drive-through closed every day.
Can I order food for pickup or takeout at Charleys Cheesesteaks?
No, both pickup and takeout services are closed every day at this location.
What types of payment does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Charleys Cheesesteaks located in Casselberry?
It is located at 386 FL 436, Casselberry, FL 32707, United States.
If I'm visiting Charleys Cheesesteaks, which nearby grocery store can I visit for shopping?
You can visit Bravo Supermarkets, which is a nearby supermarket and grocery store, conveniently close for your shopping needs.
Are there any nearby restaurants where I could dine before or after visiting Charleys Cheesesteaks?
Yes, nearby options include Wendy's, a fast food and burger restaurant, and Zocalo 436 Mexican Grill, a restaurant and bar.
Where can I find a fitness center near Charleys Cheesesteaks in Casselberry?
Kurt’s Wellness Gym is a nearby gym where you can work out around your visit to Charleys Cheesesteaks.
If I need pharmacy services near Charleys Cheesesteaks, where should I go?
Xubex Community Pharmacy is nearby and offers pharmacy and drugstore services for your convenience.
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