Taco Bell

3.6
1727 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 11 Hancock Bridge Pkwy West in Cape Coral. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
11 Hancock Bridge Pkwy West, Cape Coral, FL
33990, United States

Hours

Reviews

3.6
1,727 reviews
5 stars
680
4 stars
362
3 stars
244
2 stars
115
1 star
326

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items.

Management Problems

Several customers expressed dissatisfaction with management, citing disorganization and lack of professionalism.

Customer Experience

Customers noted a generally unpleasant experience, with issues ranging from rude staff to unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees and noted good service and food quality on occasion.
  • GG
    grecia garcia
    Nov 8, 2025
    1.0
    Todas las personas bien desagradables y con mala educación, el servicio pésimo. Realmente no lleva ni una estrella
  • MW
    maria de lurdes White
    Oct 31, 2025
    1.0
    This taco bell is so bed my 3 kids inside wait for some tacos more the 1 hours is shame OMG WHY I I STOP THIS STUPID PLACE TO BUY SOME TACO.
  • TT
    Tracy Turner
    Oct 28, 2025
    4.0
    Pretty good for a fast food chain . Disappointing on the desserts. Stale and cold on the churros . Everything else fresh
  • TT
    Tori
    Oct 23, 2025
    1.0
    If I could give 0 stars I would. My husband and I went to this location tonight for the family. When we got home our order was wrong. We called them to see if we could get our food corrected. My husband goes back with the food they originally gave us, they gave him such a hard time. Made him wait FOREVER then he asked the woman at the counter if they would like the old food back she ignored him. He spoke in a loud tone so she could hear she still ignored him and walked away. Its sad we spent 40$ on food that was bad service was bad and they make more than most healthcare workers that actually bust their butts saving lives, yet they cant make a simple order correctly? Or at least be respectful and understanding towards your customers. *to add we came home with the "new" order and it was still wrong. 🤦‍♀️
  • DM
    Dezirey M
    Oct 17, 2025
    1.0
    I don’t usually post negative reviews, but this one deserves to be shared, especially since I haven’t heard back from the management at this location. On October 11th, I placed an order through the Taco Bell app for myself and my kids. Being in my first trimester, I’ve been craving Taco Bell (don’t ask me why!), but what I received that night was beyond disappointing. The food looked old, sloppy, and poorly prepared, honestly, it was terrible quality. Everything was cold, bland, and just thrown together with zero care. What makes this worse is that I’ve purchased from this location several times since moving to Cape, and up until now, I’ve always been satisfied. But this experience was so bad that it genuinely made me upset and I’m still upset about it. It’s unacceptable for any customer to receive food that looks and tastes this way, especially from a place I typically enjoy. I wish I had taken photos to show just how bad it was, it truly felt like a joke. The least management could do is respond or make it right, but unfortunately, that hasn’t happened.

Frequently Asked Questions About Taco Bell

What are the Taco Bell drive-through hours at 11 Hancock Bridge Pkwy West in Cape Coral?

The drive-through is open Monday to Thursday and Sunday from 9:00 AM to 4:00 AM, and on Friday and Saturday from 9:00 AM to 5:00 AM.

Where is the Taco Bell located in Cape Coral, FL?

It is located at 11 Hancock Bridge Pkwy West, Cape Coral, FL 33990, United States.