Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cape Coral Subway® Restaurant at 2522 Santa Barbara Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback indicates a mix of experiences with customer service, with some employees being friendly and helpful, while others were reported as rude and unprofessional.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing issues such as stale bread, wilted vegetables, and incorrect orders.
Cleanliness
Numerous reviews highlighted concerns about cleanliness, including dirty tables and unsanitary conditions in food preparation areas.
Order Accuracy
Several customers reported issues with incorrect orders, both for in-store and online purchases, leading to frustration and disappointment.
Overall Experience
Overall, the business received a mix of positive and negative feedback, with some customers praising the service and food, while others strongly discouraged visiting due to poor experiences.
SG
Shannon Gonnelly
2 days ago
1.0
Very disappointed with this location.
I placed an online order and clearly used the instruction section to request spicy dill pickle chips and to have the sandwich cut into three pieces. Both requests were completely ignored.
Worse, olives were added to my daughter’s sandwich — and we did NOT order olives. They didn’t just add a few either; they loaded it with them. She hates olives, and there were so many that the entire sandwich tasted like them. It had to be thrown away.
I tried calling the store four times between 3:00 PM and 4:30 PM. The phone rang and rang, then disconnected every time. No one answered.
Ignoring written instructions, adding ingredients that weren’t ordered, and being unreachable afterward is unacceptable. Very frustrating experience and a waste of money.
JS
John Stewart
Feb 13, 2026
1.0
Rude employee that barely speaks English. Call me what you want, America is an English nation, employees should be able to speak baseline English.
HL
Hayley Love
Jan 10, 2026
1.0
Did a pick up order on subways website just to pick it up and realize that the older lady working two nights ago, completely screwed up our order and put the wrong bread on the wrong sub and the wrong toppings on the other sub, also wanted extra lettuce & tomatoes & they did the opposite of that & gave us BARELY ANY. Worker also complained about the customer who was in there prior stating “they were so difficult & annoying”.
Been trying to call & ask for some sort of refund or even gift card as the two out of 3 subs we’re not even eight because they had everything incorrectly on them but they aren’t answering their phone…
AB
Alex Burris
Nov 25, 2025
5.0
Had great service, Sandy was very knowledgeable of the menu. She made my day! Tha ks Sandy
MM
Masroor
Nov 20, 2025
1.0
Terrible Customer Service, Workers are so rude and unprofessional and very lazy. Don’t Recommend this place.
Where is the Subway restaurant located in Cape Coral?
The Subway restaurant is located at 2522 Santa Barbara Blvd, Store #5, in the Midpoint Center, Lee sublocality of Cape Coral, FL 33914.
What are the operating hours of the Subway restaurant?
The restaurant is open from 8:00 AM to 10:00 PM Monday through Saturday, and from 9:00 AM to 10:00 PM on Sunday.
What meal times are served at this Subway location?
This Subway location serves breakfast, lunch, and dinner.
Does this Subway offer pickup and delivery services?
Yes, they offer both curbside pickup and delivery services for customer convenience.
What payment methods are accepted at this Subway?
They accept American Express, Mastercard, and Visa credit cards.
Can I dine in at this Subway restaurant?
Yes, this Subway restaurant serves dine-in customers as well as takeout.
Does this Subway provide catering services?
Yes, catering is available to meet your group or event needs.
How can I order from this Subway location online?
You can order online or via the app through this link: https://subway.com/en-us/restaurant/27098-0/menu/?utm_source=yext-other&utm_medium=local&utm_term=acq&utm_content=27098&utm_campaign=evergreen-2020
What are some nearby places to visit around this Subway?
Nearby places include Great Clips hair salons, China Express Chinese restaurant, Bahia Bowls Cape Coral smoothie bar, and Trafalgar Sports Complex park.
How can visiting nearby spots like Great Clips or Bahia Bowls improve my experience when visiting Subway?
You can combine your visit to Subway with a quick hair appointment at Great Clips or enjoy a refreshing smoothie at Bahia Bowls nearby, making your trip more enjoyable and efficient.
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