Dunkin'

3.4
161 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1014 Del Prado Blvd S, Cape Coral, FL
33990, United States

Hours

Reviews

3.4
161 reviews
5 stars
73
4 stars
17
3 stars
13
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.

Order Accuracy

A significant number of customers reported issues with incorrect orders, both for in-store and mobile orders.

Quality of Food and Drinks

Feedback indicated inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.

Management Issues

Several reviews pointed to poor management practices, including inadequate training and lack of attention to customer service.

Speed of Service

Customers frequently mentioned long wait times in the drive-thru, with some describing it as the slowest Dunkin' experience.
  • SU
    Stoiky Umbrellas
    2 days ago
    1.0
    Ordered a chai latte and they gave me just a regular coffee and lady just seemed rude and miserable
  • RE
    Robert Eckstrom
    3 days ago
    3.0
    Let's hope the next time you fill the coffee cup you dont leave an inch of empty cup.
  • PB
    Penny Browning
    Nov 15, 2025
    1.0
    I went to the Dunkin donuts today Saturday November 15th I frequent there a lot and today I was told by a very rude employee by the name of James that I could not have my drink the way I like it which I've had several several times since I've lived in this location for over 20 years so I got nothing and I will no longer go to that dunkin' donuts and I will tell everyone I know about this experience that I've had. When I asked his name he said go ahead and complain about me, I don't care. OBVIOUSLY
  • BB
    Bacon
    Nov 9, 2025
    1.0
    The staff here seem sad and miserable, largely because the management clearly doesn’t care how their employees treat customers.
  • JB
    Justin B
    Oct 22, 2025
    5.0
    They make my matcha latte on point every single time . (:

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cape Coral, FL?

Dunkin' in Cape Coral is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does Dunkin' in Cape Coral offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.