Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with employees being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported issues with incorrect orders, whether through mobile or in-person, leading to frustration and dissatisfaction.
Quality of Food and Drinks
Feedback indicated inconsistent quality of food and drinks, with complaints about stale items, poorly made beverages, and overall dissatisfaction with the offerings.
Management Issues
Several reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with certain orders.
JF
Jane Fitzgerald
Dec 26, 2025
1.0
Just came from this location and am very upset. i was waiting in line in the drive-thru. The young man at the window was talking to what appeared to be friends. so after waiting at least 5 mins i beeped my horn. When i got to the window said 'did u beep' and i replied yes he said 'don't do that" to which i replied why not, he said just dont do it. as i drove away he said ' it's people like you' and shut the window in my face. I'm an elderly woman who goes to this drive thru everyday and cant believe a young man spoke to me like this. Igo to this drive thru everyday and never had a problem
CR
Cristian Restrepo
Dec 19, 2025
1.0
Worst customer service ever. The guy in the drive thru teats the clients as we were his dog. Make sure he changes his attitude or find another job
JJ
Joseph
Dec 6, 2025
1.0
Ordered toasted bagels with cream cheese, got ice cold stale bagels with cream cheese.
LM
lacie Marie
Dec 1, 2025
1.0
Employees are so rude and unprofessional. They make their customers wait 10-15 for one drink because they’re too busy making tiktoks and not working. corporate needs to investigate this location do some serious improving, it’s sad they’d rather lose loyal costumers because they won’t hold their horrible workers accountable.
PB
Penny Browning
Nov 15, 2025
1.0
I went to the Dunkin donuts today Saturday November 15th I frequent there a lot and today I was told by a very rude employee by the name of James that I could not have my drink the way I like it which I've had several several times since I've lived in this location for over 20 years so I got nothing and I will no longer go to that dunkin' donuts and I will tell everyone I know about this experience that I've had. When I asked his name he said go ahead and complain about me, I don't care.
OBVIOUSLY
What are the operating hours for Dunkin' in Cape Coral, FL?
Dunkin' in Cape Coral is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.
Does Dunkin' in Cape Coral offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What types of meals does Dunkin' in Cape Coral serve?
Dunkin' serves breakfast, brunch, and lunch meals at this location.
What are some of the specialty items available at Dunkin' in Cape Coral?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
What is the new holiday menu at Dunkin' in Cape Coral?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead using a mobile app at Dunkin' in Cape Coral?
Yes, customers can order ahead via the Dunkin' mobile app, available in the Apple App Store and Google Play Store for a fast grab and go experience.
What payment methods are accepted at Dunkin' in Cape Coral?
Dunkin' accepts debit and credit card payments.
Is there a drive-thru available at the Dunkin' in Cape Coral location?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
What nearby coffee shops can I visit in Cape Coral around Dunkin'?
Near Dunkin' you can find Scooter's Coffee, another coffee shop and cafe perfect for coffee lovers seeking options nearby.
Are there places to get your car washed near Dunkin' in Cape Coral?
Yes, Mister Car Wash is located nearby if you'd like to get your car cleaned before or after visiting Dunkin'.
What fast food options are available close to Dunkin' in Cape Coral?
Burger King is a nearby fast food restaurant where you can grab a quick meal in the area.