Dunkin'

3.3
166 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1014 Del Prado Blvd S, Cape Coral, FL
33990, United States

Hours

Reviews

3.3
166 reviews
5 stars
74
4 stars
17
3 stars
13
2 stars
12
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees being rude, unprofessional, and dismissive towards customers.

Order Accuracy

Many customers reported issues with incorrect orders, whether through mobile or in-person, leading to frustration and dissatisfaction.

Quality of Food and Drinks

Feedback indicated inconsistent quality of food and drinks, with complaints about stale items, poorly made beverages, and overall dissatisfaction with the offerings.

Management Issues

Several reviews pointed to poor management practices, including lack of training for staff and inadequate response to customer complaints.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and noted positive experiences with certain orders.
  • JF
    Jane Fitzgerald
    Dec 26, 2025
    1.0
    Just came from this location and am very upset. i was waiting in line in the drive-thru. The young man at the window was talking to what appeared to be friends. so after waiting at least 5 mins i beeped my horn. When i got to the window said 'did u beep' and i replied yes he said 'don't do that" to which i replied why not, he said just dont do it. as i drove away he said ' it's people like you' and shut the window in my face. I'm an elderly woman who goes to this drive thru everyday and cant believe a young man spoke to me like this. Igo to this drive thru everyday and never had a problem
  • CR
    Cristian Restrepo
    Dec 19, 2025
    1.0
    Worst customer service ever. The guy in the drive thru teats the clients as we were his dog. Make sure he changes his attitude or find another job
  • JJ
    Joseph
    Dec 6, 2025
    1.0
    Ordered toasted bagels with cream cheese, got ice cold stale bagels with cream cheese.
  • LM
    lacie Marie
    Dec 1, 2025
    1.0
    Employees are so rude and unprofessional. They make their customers wait 10-15 for one drink because they’re too busy making tiktoks and not working. corporate needs to investigate this location do some serious improving, it’s sad they’d rather lose loyal costumers because they won’t hold their horrible workers accountable.
  • PB
    Penny Browning
    Nov 15, 2025
    1.0
    I went to the Dunkin donuts today Saturday November 15th I frequent there a lot and today I was told by a very rude employee by the name of James that I could not have my drink the way I like it which I've had several several times since I've lived in this location for over 20 years so I got nothing and I will no longer go to that dunkin' donuts and I will tell everyone I know about this experience that I've had. When I asked his name he said go ahead and complain about me, I don't care. OBVIOUSLY

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cape Coral, FL?

Dunkin' in Cape Coral is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.

Does Dunkin' in Cape Coral offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.