Dunkin'

3.7
766 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
904 Cape Coral Pky E, Cape Coral, FL
33904, United States

Hours

Reviews

3.7
766 reviews
5 stars
369
4 stars
144
3 stars
75
2 stars
43
1 star
135

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times, leading to a negative overall experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing items, contributing to frustration.

Staff Friendliness

While some customers praised individual staff members for their friendliness and helpfulness, overall staff demeanor was often described as unfriendly or unprofessional.

Product Availability

Customers frequently noted that popular items, such as bagels and donuts, were often out of stock or stale, impacting their satisfaction.

Cleanliness and Organization

Several reviews mentioned issues with cleanliness and organization within the store, affecting the overall dining experience.
  • DB
    Deb B
    Jan 5, 2026
    2.0
    Wow - $6 meal deal bagel hard, tough with cheese dried hard onto it. Yuck! Service consists of ‘get it yourself’ approach. You’re standing there waiting and they don’t bother to hand you your order. McD’s way better!
  • DV
    David Valdes
    Jan 2, 2026
    1.0
    I have given Dunkin multiple opportunities and today was the last straw. I ordered a simple small "black" coffee, an old fashioned donut and a double chocolate donut at this location. Its not the first time this place has gotten my order wrong. It never fails when I order a coffee or a breakfast item that's NOT a donut, it's wrong, no matter what Dunkin I go to. The simple BLACK coffee I ordered today was sweetened! Not sure how or why and can't figure out how they don't know how to pour a plain black coffee. Doesn't seem that difficult. Today was my last visit there or any other Dunkin and I will tell everyone about this and my other bad experiences with Dunkin.
  • JM
    Jabs Meyer
    Dec 13, 2025
    3.0
    The manager at this site should not be in any kind of Customer Service. Two weeks in a row and she just seems like a crab all the time. Very short and thinks she knows it at all. I tried to use part of a gift card that was on my app and when she scanned it, it disappeared, but she said oh no, you have to put that on your app. Well, it was gone, but when I got the receipt, it had taken it off the receipt and she couldn’t figure that out.Not sure why she has any workers actually working with her yet. I would’ve left a long time ago.Good luck.
  • KC
    Kathy C
    Nov 23, 2025
    1.0
    This drive thru is THE WORST!! They are so slow! I don't know if it's because the employees are slow or if the people through the drive-thru are ordering Mega items which they should go into the store for there should be a limit otherwise you sit for quite a long while for the drive-thru!!!
  • JE
    John Eisenhart
    Nov 22, 2025
    1.0
    Hmm out of everything bagels regularly by 11am and there open till 8pm. At 6pm they say no donuts but at the drive through you see them on the rack.

Frequently Asked Questions About Dunkin'

What are Dunkin's opening hours in Cape Coral, FL?

Dunkin' in Cape Coral is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.