Dunkin'

3.8
760 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cape Coral, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
904 Cape Coral Pky E, Cape Coral, FL
33904, United States

Hours

Reviews

3.8
760 reviews
5 stars
367
4 stars
144
3 stars
74
2 stars
42
1 star
133

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Product Quality

Many reviews mentioned stale or incorrect food items, particularly donuts and bagels, leading to dissatisfaction.

Staff Friendliness

While some customers praised individual staff members for their friendliness, overall experiences varied widely, with many noting unfriendly interactions.

Operational Problems

Frequent complaints about the store being out of items, closing early, and disorganization in handling orders were noted.

Mixed Experiences

Some customers had positive experiences with specific staff or during certain visits, highlighting inconsistency in service quality.
  • KC
    Kathy C
    1 day ago
    1.0
    This drive thru is THE WORST!! They are so slow! I don't know if it's because the employees are slow or if the people through the drive-thru are ordering Mega items which they should go into the store for there should be a limit otherwise you sit for quite a long while for the drive-thru!!!
  • JE
    John Eisenhart
    2 days ago
    1.0
    Hmm out of everything bagels regularly by 11am and there open till 8pm. At 6pm they say no donuts but at the drive through you see them on the rack.
  • TT
    TJ
    Oct 19, 2025
    5.0
    Thank you so much to Tabitha! Made our iced coffee just right! Also, my bagel bites were delicious! Thanks!
  • VE
    Vincent Esposito
    Oct 19, 2025
    1.0
    I think you guys should strongly consider hiring a whole new crew at this location I was sitting at the drive-thru speaker for 3 minutes with no cars in line with me and nobody tried to take my order
  • EE
    Ericka
    Oct 2, 2025
    1.0
    I order one thing everyday and somehow it seems to be wrong everytime, Ice coffee with cream sugar and flavor.. attempted to order food two times nothing came out right at all, order taker is in to much of a rush instead of listening to an order to put it in correctly, had to go inside after a mobile order and waited over 30 minutes because they not only had to remake my ENTIRE order but they handed out the remake to the wrong person. Then gave attitude after asking me “what am I STILL waiting for” well the order that I placed almost an hour ago 3 items…. Hash brown, bacon egg and cheese croissant, & my coffee… the meal deal that they’ve been promoting.. No actual manager on a shift and a bunch of people not knowing what they’re even doing. Rather pay the extra money and go next door to Starbucks and get what I paid for… Without an attitude as well bc they messed up 3x

Frequently Asked Questions About Dunkin'

What are Dunkin's opening hours in Cape Coral, FL?

Dunkin' in Cape Coral is open Monday to Friday from 4:00 AM to 8:00 PM, and on Saturdays and Sundays from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for your convenience.