Dunkin'

Reviews

• JG

  Joannah G

  Jan 1, 2026
  1.0
  Overall not the best Dunkin in town. I always order the 6 dollar breakfast meal deal that includes a breakfast sandwich, hashbrowns and a coffee. I got the bagel, egg & cheese sandwich and this is the third time they've burnt my bagel. I suggest going to a different location that's better, otherwise I have no choice. But to just stop going here :/ it is what it is. I don't think they care about improving at this point.
• HL

  Hailey Ludlam

  Dec 13, 2025
  1.0
  I ordered on the app, I wanted 3 bagel sandwiches on PLAIN bagels... and all 3 were sesame seed bagels with the seeds halfway picked off... You could see the seed indents all over all the bagels. No one bothered to ask me if I wanted something else at the window just handed me the bags and I discovered the mistake when I got home... If there would have been an allergy this could have become a very dangerous situation.
• VV

  Vanessa Vega

  Dec 11, 2025
  1.0
  I walked into this Dunkin’ hoping for coffee, not a performance, but apparently the employee working the counter was committed to putting on a full show. The attitude? Oscar-worthy. The eye-rolls? Practically choreographed. The sarcastic smirks and “this is hilarious” energy? Truly breathtaking in the worst possible way. It’s almost impressive how one person can turn a simple order into a tragic customer-service disaster. I didn’t know grabbing a cup of coffee required surviving a whole personality storm, but here we are. If management is wondering why customers walk out annoyed, they might want to start with the person who treats the front counter like a stage and customer service like an optional hobby. Lauren!!!
• QQ

  queenyaya04

  Dec 11, 2025
  1.0
  Absolutely unacceptable experience. I’ve been coming to this Dunkin for a long time, but what happened tonight was beyond disappointing — it was downright disrespectful. I went through the drive-thru at 7:47 PM (store closes at 8:00 PM) to order a simple small hot coffee with hazelnut. The employee working the window, Lauren, handed me the cup and immediately slammed the window shut while she and the other staff started laughing. I didn’t understand why until I took a sip and realized the coffee was ice cold. I honked to get their attention and they continued laughing and joking around instead of helping me. When Lauren finally opened the window, she told me, “We’re closing soon, that’s why we didn’t make any more.” If that were the case, she should have told me before taking my order and charging me. As someone who used to work for Dunkin, I can say this is completely against Dunkin’s standards. The sarcasm, the rude attitude, and the mocking behavior were totally unprofessional. I came here with a migraine hoping a hot coffee would help, and instead I was treated like a joke. This needs to be addressed, because no paying customer deserves to be treated this way. I’ve always liked this location, but after tonight, I’m seriously reconsidering coming back.
• YD

  Y Da

  Dec 8, 2025
  1.0
  Went to this location to get my usual Brown sugar shaking espresso on the drive thru but for the last 3 times I realized something ain’t right, first it has milk in it, it’s shouldn’t be creamy barely taste the coffee. but I ignored people make mistake so not a big deal, 2nd time I got large instead it supposed to be medium like I always get, and I noticed on the label “oat milk“, I still ignored it, then next I came in I ordered the same coffee, I got it right this time and after that finally I got my 3rd time on drive thru, by looking at it you know isn’t right ,the label said 3 pump syrup, oat milk, then I realized either they gave me someone else drink all this time even though I’m the only one there or who know’s what I got.. and it has has piece of straw wrapper in it. Is not about $6.05 but what I got (coffee) is concerning I’m not sure what they put in it, but the last one I got once I sipped it had a piece of straw wrapper in it so I threw it away.

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