Dunkin'

Reviews

• IG

  Iban Gonzalez

  2 days ago
  1.0
  I ordered a medium blend coffee through doordash and was never even put in the bag
• JP

  Jolean Peery

  Nov 12, 2025
  2.0
  I went into the dunkin' donuts 11/12 at 6:35am The music is blaring the employees cannot hear customers put orders in. You have to repeat yourself three or four times for the employee to hear you. After ordering my food two to three times the order still came out incorrect. The music is very inappropriate for dunkin' donuts and it's not company issued it's on Alexa or iPad. And please God forsaken fix the squeaky door.
• AT

  AMANDA TOBLER

  Nov 11, 2025
  1.0
  I ordered ahead at 1159am for 1 sangria refresher, went into the drive through and spoke with the attendant at 1204pm, then when I finally got the window at 1215, no worker even came to the window, then at 1217 I knocked on the window and no answer. Then again at 1219 I knocked again and no one was even coming over or looking at the drive through lane. Finally at 1221 someone came over and opened the window and I said I've been waiting almost 20 min for my 1 drink, verbatim, and the girl just said "ok" with a tone like she didn't care and was unbothered by it. This is completely unacceptable behavior and waiting almost 10 min with only 3 cars in front of me then another 6 to 7 at the window itself with no one there for 1 drink they pour from the tap. Absolutely will never go here again.
• AJ

  Ariana Jach

  Nov 9, 2025
  4.0
  This is the only Dunkin in Cape Coral that I like , I know Dunkin is known for getting orders wrong but they almost always get my order how I asked for
• AH

  Ayla Harwood

  Nov 6, 2025
  1.0
  This place has gone down hill quickly. They moved the amazing manager to another store and the new manager is condescending and has no control over the store. He calls everyone “Love”. 25-35 minutes at least for a mobile order. They will clear the store out three times before you get one drink. The staff yell at each other because they are all so frustrated with the chaos. Twice in the last 7 days I’ve had to leave and come back to get my kids to school on time. When I expressed my frustration to the new manager her told me to drop the attitude as the staff are yelling at each other. It’s so unprofessional that these young kids working there are more kind than the manager who is clearly in over his head. I hope they can get a handle on the store so I can change this review to something more positive.

Frequently Asked Questions About Dunkin'