Customer experiences with service are mixed, with some praising friendly staff while others report rude behavior and poor management.
Food Quality
Food quality has declined according to several reviews, with complaints about incorrect orders, cold food, and changes in recipes.
Cleanliness
The cleanliness of the location is inconsistent, with some customers noting cleanliness while others report dirty tables and unsanitary conditions.
Ice Cream
The ice cream offerings are generally well-received, with many customers enjoying the variety and quality of the ice cream products.
Value
Customers appreciate the value of meal deals, but some feel that prices are high for the quality of food received.
AC
Angel Cione
Nov 10, 2025
1.0
What's a shitty location!!! I wanted a MINT chocolate peppermint bark. My boyfriend came home with VANILLA peppermint bark!!! When I tried calling NO ONE answered the phone (I tried calling three times). The one on Skyline answered my call right away AND they knew what I asked inquiring about. I do NOT recommend this place. I was mad during my lunch hour and it made my boyfriend angry.
GB
Gary Bell
Oct 12, 2025
5.0
I come here with the kids after church on Sundays. We’ve been coming here for a few years now. Service is always great and friendly. It’s clean and quiet. Never any issues.
CJ
Claudia Jones
Oct 10, 2025
5.0
Best strawberry sundays ever, strawberrys were so sweet.
MF
Marcia Frazier
Sep 22, 2025
5.0
Food and Ice Cream All Tasty.....Enjoy! Pup Cups for the pet.....small but tasty.
BG
Berina Graco
Sep 5, 2025
1.0
I went thought the drive thru and I pulled up I skipped the drive thru order thing and went to the window because I had those free coupon things and I didn’t know what to say a worker (female) opened the window I told her about skipping the drive thru and she took the coupons and started giving us the things she gave us the cone and she said to pay almost 25 dollars and when it charged my account we asked why and she put someone else’s order with mine she had the manager or whatever come and when we got that situated she closed the window on me while I was waiting for one more ice cream she opens the window maybe a few minutes later with a bad attitude and she didn’t say anything but her expression was like if she was saying what do u want and I told her “what about our sundae” she handed it to me almost dropping it. Not to forget i got very bad service and the employees were very rude and had an attitude wish this place was like how it used to be.
What are the operating hours for Dairy Queen Grill & Chill in Cape Coral?
They are open from 10:30 AM to 11:00 PM Sunday through Thursday, and from 10:30 AM to midnight on Friday and Saturday. They are closed on November 27, 2025, and December 25, 2025.
Is there seating available at Dairy Queen Grill & Chill?
Yes, the restaurant offers both indoor and outdoor seating, including booster seats and high chairs, making it family-friendly.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill features a drive-thru for convenient ordering and pickup.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/41424/.
Is Dairy Queen Grill & Chill wheelchair accessible and equipped with restrooms?
Yes, the location is wheelchair accessible and provides restroom facilities for customers.
Are there any nearby dining options around Dairy Queen Grill & Chill in Cape Coral?
Yes, nearby dining options include Huey Magoos (chicken restaurant), Papa Johns (pizza), Pei Wei Asian Kitchen (Chinese restaurant), Mel's Diner (American restaurant), Firehouse Subs, Wingstop, and El Mazorcazo (Caribbean restaurant).
What places near Dairy Queen could I visit for shopping or services?
Nearby stores and services include Goodwill (thrift store), Once Upon A Child (children's clothing and thrift store), Computer Heaven (electronics and computer repair), Visionworks (optometrist and eyewear), and several beauty salons like Alicia Claire Hair and Studio MJM.
Are there any family-friendly places close to Dairy Queen Grill & Chill I can visit with my kids?
Yes, nearby family-friendly spots include Once Upon A Child (children's clothing store), Game Craze (video game and toy store), and multiple dining options that welcome kids, such as Wingstop and Mel's Diner.
How can nearby businesses be useful when visiting Dairy Queen in Cape Coral?
If you're running errands or need services like automotive repair at Swift Lube Plus or a haircut at Choppers Hair Garage nearby, you can combine your visit with a meal or treat at Dairy Queen. Also, places like LibertyX Bitcoin ATM are nearby for quick transactions before or after your visit.