Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Cape Coral Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
712 reviews
5 stars
356
4 stars
126
3 stars
59
2 stars
36
1 star
135
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and unhelpful attitudes from employees.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or poorly prepared items, as well as concerns about food safety.
Portion Sizes
Customers frequently mentioned small portion sizes and being charged extra for additional ingredients, leading to dissatisfaction with value for money.
Cleanliness
Several reviews noted unsanitary conditions in the restaurant, including dirty tables and floors, which contributed to a negative dining experience.
Management Concerns
Feedback indicated issues with management, including poor leadership and lack of accountability for staff behavior, affecting overall customer satisfaction.
- EMEddy MeroDec 30, 20251.0How many more times are they going to keep messing up my orders. This time they forgot my rice and beans, this is annoying to deal with.
- AEabraham elsaidDec 15, 20251.0Worker gave false information when asked if code was needed for the buy a burrito get entree free and turned out you didn't have to. Poor service. Food wasn't to warm and barely and flavor. Wraps were chewy and not easy to eat. Overall worst experience ever.
- ESEduardo SchlegelDec 14, 20251.0The staff seemed unhappy to be there. The floors and tables weren’t cleaned, the soda machine had no ice, and the food trays were disgustingly dirty.
- EMEarl McGeeDec 9, 20252.0There is little complain as cars as the food goes at Chipotle. I have been to almost all the Ft Myers and Cape Coral locations, and just walking into a store is very depressing. Rarely does anyone smile or laugh. If you need salt and/or pepper. You get a paper towel with the condiment dumped on it. It is our least favorite place to visit.
- CCCristyNov 26, 20252.0I had a disappointing experience at this location tonight. After waiting in a line that stretched around the restaurant for at least 20 minutes, I reached the counter to place my order. When I choosing toppings I asked for cheese on the burrito, the server added only a little bit. A lot less than normal so I asked for more. Instead of adding a normal amount, the employee put the smallest pinch on one end of the burrito and immediately strated to roll it up. When I asked why she couldn’t add more, she smiled awkwardly and said, ‘It’s our last pan of cheese.’ If that was truly the case, it would have been helpful and expected for staff to communicate that upfront. With a line full of customers behind me, it’s hard to imagine that amount of cheese would last more than a few minutes. Regardless, the way it was handled felt dismissive and unprofessional. On top of that the guacamole was completely bland (just mashed avocado with no seasoning), and portion sizes were noticeably smaller than usual. This didn’t feel like an isolated situation. Based on my experience and other feedback for this location, there seems to be a recurring customer-service issue that needs attention. I’m not someone who complains lightly, and I normally leave fair, balanced reviews, but this experience was disappointing enough that it warrants attention.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Cape Coral Marketplace?
Chipotle Mexican Grill at Cape Coral Marketplace is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Cape Coral?
It is located at 2060 NE Pine Island Rd, Cape Coral, FL 33909, USA, inside the Cape Coral Marketplace.
What types of food can I expect at Chipotle Mexican Grill?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does the Chipotle in Cape Coral Marketplace offer online ordering and delivery?
Yes, they offer both in-store pickup and delivery services, and you can order online through their website or app.
How can I contact Chipotle Mexican Grill at Cape Coral Marketplace?
You can call them at +1 239-424-6451 or email FL.3060.CapeCoralMkt@chipotle.com.
Does Chipotle Mexican Grill accept gift cards and credit cards?
Yes, they provide gift cards and accept credit card payments.
Which social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.
What nearby coffee shops are close to Chipotle Mexican Grill in Cape Coral Marketplace?
Nearby coffee shops include Caribou Coffee and Einstein Bros. Bagels, perfect for grabbing a coffee before or after your meal at Chipotle.
Are there nearby grocery or retail stores near Chipotle at Cape Coral Marketplace?
Yes, Walmart Neighborhood Market Cape Coral - NE Pine Island Rd is nearby, offering groceries and more for convenient shopping along with your visit.
What other services or businesses are located near Chipotle Mexican Grill at Cape Coral Marketplace?
Nearby services include T-Mobile for mobile needs, My Dentist of Cape Coral, My Orthodontist of Cape Coral, and beauty options like L V Nails & Spa, ideal for combining errands or appointments with your dining experience.