Chipotle Cape Coral Marketplace is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food freshness, including cold and poorly prepared items, as well as complaints about portion sizes being too small.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and negative attitudes from employees.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Pricing Concerns
Customers expressed dissatisfaction with inconsistent pricing and feeling overcharged for small portions or extra ingredients.
Management Problems
Reviews indicated poor management practices, including staff behavior and operational issues, leading to a negative dining experience.
DO
Danielle Olmsted
3 days ago
2.0
We did a pick up order and our chips were so stale , our burritos were poorly wrapped , extremely light and our bowl was also very light .
EM
Eddy Mero
Nov 5, 2025
1.0
I put in an order for pick up at 12:20pm, I came in 20 mins early and it was already made.
When I got my food out of the bag, there was a mess of sour cream under the bag, and the food was cold, so they made it was ahead of time.
CC
Capitão ALMEIDA (CAPITÃO_ALMEIDA)
Oct 25, 2025
5.0
Comida mexicana e que lembra muito a nossa brasileira!!
Quando não quiserem comer em fast food, testem esse aqui!! Tem arroz e feijão na comida!!
JR
Jessica Rousseau
Oct 19, 2025
1.0
So I came in here on October 19, 2025 at 12 PM. I got one bowl which normally comes out to $11 and some change. I just paid $25 and some change for one bowl because I got extra meat. They charged me an extra $10 for extra meat. ?????????
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I don’t know what kind of meat they think they have, but I hope when I open up my lid, I got gold under there 😠😡
I was gonna just leave it there and not even pay for it because I was so pissed because nobody said anything I just said put a little bit of extra meat on there. That’s all I said I say that every time I go in there and then so because she put a couple little extra pieces of meat on there they charged me $10????
That what I got was not even worth $10 because I only get rice and meat that’s it. I got rice& meat and I get charged $25 and some change that doesn’t even make any sense. Can the owner or the manager please help me with the math for this?
CJ
Claudia Jones
Sep 27, 2025
5.0
The server acted like it was a bother to give me what I wanted ,it was my first time there so I wasn't sure and she seemed annoyed.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at Cape Coral Marketplace?
Chipotle Mexican Grill at Cape Coral Marketplace is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Cape Coral?
It is located at 2060 NE Pine Island Rd, Cape Coral, FL 33909, USA, inside the Cape Coral Marketplace.
What types of food can I expect at Chipotle Mexican Grill?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does the Chipotle in Cape Coral Marketplace offer online ordering and delivery?
Yes, they offer both in-store pickup and delivery services, and you can order online through their website or app.
How can I contact Chipotle Mexican Grill at Cape Coral Marketplace?
You can call them at +1 239-424-6451 or email FL.3060.CapeCoralMkt@chipotle.com.
Does Chipotle Mexican Grill accept gift cards and credit cards?
Yes, they provide gift cards and accept credit card payments.
Which social media platforms can I follow Chipotle Mexican Grill on?
You can follow Chipotle on Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), YouTube, Pinterest, and LinkedIn.
What nearby coffee shops are close to Chipotle Mexican Grill in Cape Coral Marketplace?
Nearby coffee shops include Caribou Coffee and Einstein Bros. Bagels, perfect for grabbing a coffee before or after your meal at Chipotle.
Are there nearby grocery or retail stores near Chipotle at Cape Coral Marketplace?
Yes, Walmart Neighborhood Market Cape Coral - NE Pine Island Rd is nearby, offering groceries and more for convenient shopping along with your visit.
What other services or businesses are located near Chipotle Mexican Grill at Cape Coral Marketplace?
Nearby services include T-Mobile for mobile needs, My Dentist of Cape Coral, My Orthodontist of Cape Coral, and beauty options like L V Nails & Spa, ideal for combining errands or appointments with your dining experience.