Dunkin'

3.8
724 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Buena Ventura Lakes, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1935 East Osceola Pkwy, Buena Ventura Lakes, FL
34743, United States

Hours

Reviews

3.8
724 reviews
5 stars
388
4 stars
106
3 stars
68
2 stars
33
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for their friendliness and attentiveness, while others are criticized for rudeness and poor attitude.

Order Accuracy

Frequent complaints about incorrect orders and issues with order fulfillment, leading to customer frustration.

Cleanliness

Concerns raised about the cleanliness of the store, including dirty floors and restrooms.

Speed of Service

Service speed varies; some customers report quick service while others experience long wait times, especially in the drive-thru.

Employee Morale

Indications of low employee morale and high turnover, suggesting management issues affecting service quality.
  • RF
    Resell Florida
    2 days ago
    5.0
    Nathan and Sam provided excellent service at Dunkin’ Donuts. They were friendly, professional, and made my order exactly right. You can tell they care about customers and take pride in their work. Definitely one of the best experiences I’ve had there. Keep up the great work!
  • SW
    Samuel William
    Jan 2, 2026
    1.0
    Got bad services from drive through. Nasty rude employees.
  • CM
    Cheryl Mannix
    Dec 12, 2025
    5.0
    Great teamwork and service! Gaby, Taylor, Sam, Melissa, and Nathan are absolutely wonderful!
  • NM
    Naye Medina
    Nov 29, 2025
    1.0
    No me quisieron atender espera espera y nadie me atendió dice que cierra a las 12 y eran las 10:30
  • LA
    Leilani Acevedo
    Nov 15, 2025
    5.0
    I want to give a huge shout-out to Melissa at this Dunkin’ location! Every time I come in, she is incredibly kind, patient, and welcoming. Her customer service is truly exceptional. She always greets me with a smile, remembers my usual order, and makes sure everything is perfect before I leave. It’s rare to find someone who genuinely puts so much care and effort into their job, but Melissa truly does. This Dunkin’ is actually one of the three locations I usually visit, and I can honestly say not all of them are good but this one is by far the best. The difference is noticeable the moment you walk in. The service, the atmosphere, and especially Melissa’s kindness make it stand out from the rest. She goes above and beyond, even when the store is busy, staying professional, calm, and always sweet. Dunkin’ is lucky to have an employee like her representing them. Melissa makes every visit a great experience, and customers like me definitely notice. Thank you, Melissa, for your amazing service every single time. You deserve all the recognition! 💗☕️

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Buena Ventura Lakes, FL?

Dunkin' in Buena Ventura Lakes, FL is open daily from 4:00 AM to midnight.

Does Dunkin' offer delivery and pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services.