Wendy's

3.8
1391 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Brooksville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brooksville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 S Broad St, Brooksville, FL
34601, United States

Hours

Reviews

3.8
1,391 reviews
5 stars
614
4 stars
326
3 stars
187
2 stars
98
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times at both the drive-thru and in-store, often exceeding 30 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food.

Staff Attitude

Feedback on staff behavior was mixed, with some praising individual employees for their friendliness while others reported rudeness and disinterest.

Food Quality

Food quality was inconsistent, with several customers receiving cold or stale items, although some praised the freshness of certain meals.

Cleanliness

Multiple reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
  • GM
    Gremlin Master
    2 days ago
    1.0
    The absolute worst Wendys experience ever. Three strikes and you're out. Only been here three times but never agin. On Friday night a simple order of two apple pecan salads and two chilis with cheese. The salads had to have been a week old. The chicken in the salads were dry as cardboard. The chili had zero meat in it and no cheese. Never again, I'm done with this place and everyone I know will know about it.
  • DA
    Derek Alfonso
    Jan 5, 2026
    1.0
    Wendy's has been going down hill it seams for awhile. Decided to give it another shot and went to this locations drive thru yesterday. It's AI on the speaker. Charges for BBQ and Ranch even though we ordered tenders and nuggets in the biggie bag and 2 kids nugget meals. They forgot the nuggets for the biggie bag so I had to go in after going through the drive thru. Good thing I did because we got no napkins and only 2 straws and we needed 4. Asked the AI for ketchup for the 2 kids nugget meals, and there was none in the bag so when I went in I asked for some and That's when I was told they were out. Why wouldn't the person at the window mention that when handing over the food? Out of ketchup then charge for sauces. Looks like Wendy's continues its down trend..
  • SM
    S M
    Jan 2, 2026
    2.0
    This was one of the worst drive-thru experiences I’ve had at Wendy’s. Instead of a real person, the drive-thru uses an AI assistant, which did not get the order correct. That alone was frustrating. When we finally reached the window, we waited over 10 minutes for a very small order — just a $5 Biggie meal. This is something that should take only a few minutes at most. There was no apology, no sense of urgency, and no respect for the customer’s time. Using AI is not an excuse for poor service and long waits. Fast food should be fast — this experience was anything but. I won’t be returning to this location anytime soon.
  • DM
    Danielle Meyer
    Dec 31, 2025
    2.0
    Usually wendy's is pretty good, but last night when I ordered doordash they forgot my chili.The potatoes were pathetic, no sour cream.I'm i'm disappointed in the price that i'm paying for all this food and even my other potatoes, they're pretty disappointing
  • CD
    Cheyenne Dame
    Dec 23, 2025
    1.0
    This place has forgotten food on MULTIPLE occasions but what’s warranted a review is the thirty minute wait time i had with a MOBILE ORDER. Mind you, we told them we were there and waited so long inside we just went through the drive thru to again tell them we’ve were there for a mobile order. Maybe they forgot about us or something, because they also forgot to give me two medium fries. Please hire more people you’re not helping your staff

Frequently Asked Questions About Wendy's

Is 1100 S Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's at 1100 S Broad St, Brooksville?

The drive-through is open Monday to Friday from 6:30 AM to 2:00 AM, and on Saturday and Sunday from 7:00 AM to 2:00 AM.