Wendy's

3.8
1373 reviews

About

Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Brooksville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brooksville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1100 S Broad St, Brooksville, FL
34601, United States

Hours

Reviews

3.8
1,373 reviews
5 stars
610
4 stars
325
3 stars
185
2 stars
95
1 star
158

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some found it fresh and good, while others reported cold, bland, or poorly prepared items.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Staff Attitude

Customer service varied widely; some staff were praised for friendliness, while others were described as rude or disinterested.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and bathrooms.

AI Ordering System

The AI ordering system received negative feedback for being confusing and causing delays.
  • DS
    Danielle Shelton
    Nov 17, 2025
    1.0
    Literally why waste the labor in paying employees until 2 AM when most of the time they stop serving people late night. Only nuggets available at 12:30 is crazyyy when you have another 1.5 hours to go.
  • GM
    Gilbert Morales
    Nov 13, 2025
    2.0
    Waited 6 minutes before they asked my order going through the drive thru. Ordered 2 chicken sandwiches they were both not fresh the rapper was even greasy like it's been sitting there for more than 20 minutes and they were cold disappointed
  • MP
    Michael Patton
    Nov 12, 2025
    1.0
    Tried to order through their stupid automated drive-through. Wouldn’t get my order correct and nobody came over the microphone to assist me
  • OB
    Onalee Besse
    Nov 4, 2025
    5.0
    Thanks to Beth on November 1st my Wendy's visit was amazing I know you guys all the time but it was extra special thanks to Beth I appreciate your efforts to go above and beyond the regular Call of Duty
  • DS
    Devon Sobut
    Oct 30, 2025
    2.0
    The AI drive-thru is absolutely awful. It doesn’t understand simple orders, cuts you off mid-sentence, and makes what should be a quick stop take twice as long. I used to enjoy coming here, but this new system has completely ruined the experience. Please bring back real people who actually listen and get the order right!

Frequently Asked Questions About Wendy's

Is 1100 S Broad St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.