At Wendy’s in Brooksville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brooksville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and long wait times.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues like cold meals, incorrect orders, and food that made them feel sick.
Cleanliness
Several reviews mentioned unclean conditions, particularly in the bathrooms, which detracted from the overall dining experience.
Mixed Experiences
While some customers praised the service and food quality, many others reported negative experiences, indicating inconsistency in performance.
CD
CFA Web Designs
6 days ago
5.0
Burgers always taste a lot better than other fast food restaurants.
DC
Donna Cocuzza
6 days ago
1.0
First let me say the food was fine. My burger was prepared properly finally after having to speak to the people at the service window but I cannot take the AI. It is so impersonal and I tried to find out what was on a double stack. It couldn't tell me it ended up ordering me the double stack and I tried to tell it that I wanted a chocolate Frosty and had a coupon. It didn't understand that either. I had to clear everything up at the window when I finally got a person. If you're going to use AI then you need to make sure your system is advanced enough to handle customers' questions like a person would. Until then you should keep the personal touch and have a human being speaking to people. If Wendy's is going to go completely AI then I will go to McDonald's or Burger King as long as I can get a human being to speak to there
DW
Destiny Wilson
Jan 3, 2026
1.0
The food is old and disgusting. Fries were soggy and taste like old grease. My bun smelled old and was hard. I felt sick after attempting to eat it.
JH
Jill Henry
Dec 16, 2025
1.0
The girl named Iris who is working today is super unprofessional. Very rude and terrible customer service. We asked about sweet and sour sauce as we didn’t know they don’t carry it anymore and told me to go to McDonalds and that they have it. Girls attitude is absolutely insane. Do better Wendy’s!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Cortez Blvd. Wendy's location currently open?
Yes! The Wendy's at 12929 Cortez Blvd., Brooksville, FL is open and committed to serving quality food daily.
What are the drive-through hours at the Brooksville Wendy's?
Drive-through is open from 6:00 AM to 3:00 AM Monday through Friday, and from 7:00 AM to 3:00 AM on weekends.
Does this Wendy's location serve breakfast?
Yes, the Brooksville Wendy's offers breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I get delivery from the Wendy's on Cortez Blvd.?
Yes, delivery is available. Check availability by visiting the Wendy's app or order.wendys.com and entering your address.
What payment options are accepted at this Wendy's?
You can pay using American Express, Cash, Discover, Mastercard, and Visa at this location.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing details can be viewed at https://order.wendys.com or through the Wendy's mobile app after selecting this location.
How can I provide feedback or contact this Wendy's location?
You can call (352) 596-4868 directly, or reach Wendy's Customer Care via their Contact page or customer satisfaction survey online.
Are there other dining options near the Wendy's on Cortez Blvd.?
Yes, nearby dining options include Arby's, Texas Roadhouse, Bonefish Grill, Chili's Grill & Bar, Carrabba's Italian Grill, Bob Evans, and 'It's Just Wings'.
What entertainment venues are near Wendy's in Brooksville?
You can visit Beacon Brookesville Cinemas, Georgia Theatre Company, GTC Beacon - Brooksville museum, or Beacon 10 Cinemas for movies and arts entertainment nearby.
What nearby places can help customers with vehicle needs when visiting this Wendy's?
AutoZone and Take 5 Oil Change are nearby for automotive parts, repairs, and oil changes if needed during your visit.