Wendy's

4.0
1184 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Brooksville, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Brooksville, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
12929 Cortez Blvd., Brooksville, FL
34613, United States

Hours

Reviews

4.0
1,184 reviews
5 stars
598
4 stars
291
3 stars
134
2 stars
56
1 star
105

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, unprofessional behavior, and long wait times.

Food Quality

Many customers expressed dissatisfaction with food quality, citing issues like cold meals, incorrect orders, and food that made them feel sick.

Cleanliness

Several reviews mentioned unclean conditions, particularly in the bathrooms, which detracted from the overall dining experience.

Mixed Experiences

While some customers praised the service and food quality, many others reported negative experiences, indicating inconsistency in performance.
  • CD
    CFA Web Designs
    6 days ago
    5.0
    Burgers always taste a lot better than other fast food restaurants.
  • DC
    Donna Cocuzza
    6 days ago
    1.0
    First let me say the food was fine. My burger was prepared properly finally after having to speak to the people at the service window but I cannot take the AI. It is so impersonal and I tried to find out what was on a double stack. It couldn't tell me it ended up ordering me the double stack and I tried to tell it that I wanted a chocolate Frosty and had a coupon. It didn't understand that either. I had to clear everything up at the window when I finally got a person. If you're going to use AI then you need to make sure your system is advanced enough to handle customers' questions like a person would. Until then you should keep the personal touch and have a human being speaking to people. If Wendy's is going to go completely AI then I will go to McDonald's or Burger King as long as I can get a human being to speak to there
  • DW
    Destiny Wilson
    Jan 3, 2026
    1.0
    The food is old and disgusting. Fries were soggy and taste like old grease. My bun smelled old and was hard. I felt sick after attempting to eat it.
  • JH
    Jill Henry
    Dec 16, 2025
    1.0
    The girl named Iris who is working today is super unprofessional. Very rude and terrible customer service. We asked about sweet and sour sauce as we didn’t know they don’t carry it anymore and told me to go to McDonalds and that they have it. Girls attitude is absolutely insane. Do better Wendy’s!
  • MD
    Michael Drake
    Dec 14, 2025
    2.0
    Food was really bad that night

Frequently Asked Questions About Wendy's

Is Cortez Blvd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Cortez Blvd. Wendy's location currently open?

Yes! The Wendy's at 12929 Cortez Blvd., Brooksville, FL is open and committed to serving quality food daily.