Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Numerous reviews mentioned cold, old, or improperly prepared food, leading to dissatisfaction.
Staff Behavior
Several customers noted unprofessional behavior from staff, including yelling and lack of attention to customer requests.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and highlighted good food experiences.
CT
Chrissy Tompkins
1 day ago
4.0
Got my order right, drive thru was quick.
LD
Lavariya Delaine
Feb 18, 2026
4.0
They people were very nice and friendly made everything feel nice and parked me but I was only wait for 1 minute so I say great speed control because I work in fast food my self 5 stars in my book
BW
Bryan Williams
Feb 4, 2026
1.0
Sat at drive through and no one took my order, 3 cars in the other lane passed me.
Poor
OG
Octavius “OctoGran” Granville
Jan 29, 2026
5.0
Speedy service, love stopping in for breakfast. Delivered a smile for sure.
KK
Karen Kirby
Jan 29, 2026
1.0
Food was not warm. Cashier didn’t listen well and punched in the incorrect muffin. Very uncomfortable atmosphere, cold air was blowing on us, was warmer outside than inside and is was 60 outside.