McDonald's

3.4
1952 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
845 S Broad St, Brooksville, FL
34601, United States

Hours

Reviews

3.4
1,952 reviews
5 stars
693
4 stars
360
3 stars
355
2 stars
167
1 star
377

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, such as cold, old, or improperly prepared items.

Staff Behavior

Several customers noted unprofessional behavior from staff, including yelling at employees and lack of hygiene.

Inconsistent Experience

Customers experienced a mix of good and bad service, indicating that the quality of service can vary significantly.

Cleanliness Concerns

Multiple reviews mentioned unsanitary conditions in the restaurant, affecting overall customer satisfaction.
  • HH
    Hiker
    6 days ago
    5.0
    Had the McRib meal with fries and a drink . I have to say it was very good . I get them every holiday season . The only problem I had was when the young lady brought my food I asked for ketchup and she never came back . If McDonalds wants to do table service they should train their team better . Ghosting a request is not the way to win customers over .
  • JW
    Jeremiah Walker
    Nov 15, 2025
    5.0
    Really great place always a vibe, and Cristina is a great employee always makes sure everything is fine with the order.
  • MG
    Matthew Goel
    Nov 2, 2025
    1.0
    I was at this McDonald’s at 10am on 11/2. When you walk in all you her is this white lady dressed in a red McDonald’s shirt screening at the employees in the back you can hear everything from the lobby. Whoever that lady is needs to be fired or removed from her position. She is just harassing her workers. That is crazy and unprofessional. If the work isn’t doing good then correct it. Screaming. Maybe more like yelling. But still never the less she is harassing her workers back there because of a mistake. Seriously sad to see.
  • BS
    Bill Scott
    Nov 1, 2025
    5.0
    Friendly people great service good stop
  • AH
    Avery Hill
    Oct 24, 2025
    1.0
    Charged for food I did not receive. Waited 10 mins off to the side like asked only to get cold food while 7 other cars went through. Very poor service.

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours at McDonald's in Brooksville, FL?

Indoor dining is open daily from 6:00 AM to 11:00 PM.

What are the drive-through hours at this McDonald's location?

The drive-through is open daily from 5:00 AM to 1:00 AM.