Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
3,319 reviews
5 stars
1,377
4 stars
651
3 stars
558
2 stars
229
1 star
504
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, particularly in the drive-thru, with wait times often exceeding 30 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
While some customers praised individual staff members for their friendliness, others reported rude behavior and poor customer service from management.
Food Quality
Several customers complained about receiving cold or stale food, with specific mentions of poorly prepared items.
Cleanliness
Some reviews noted that the location was clean and well-maintained, while others experienced issues with cleanliness and food presentation.
- DMDavid Mcclendon2 days ago1.0Went through the drive through , I was on the inside lane. I got passed over twice from the outside lane. I ordered a big mac and fish fillet sandwiches only. I was told to pull up and wait. For 1 big mac and one fish fallet I set there for ten minutes. Fish fillet , head no tartar sauce on it. Big mac looked like it was thrown in the box. Ten minutes for 2 sandwich that was half ass made. Pathetic .
- TKTamira KinseyNov 16, 20251.0This is the second or third time of my going here that the food is either under cooked, overcooked or both. My burger was definitely overcooked and my fries were mushy. This McDonald’s has become disgusting I’m so disappointed.
- DBderan burnsNov 15, 20251.0You may as well dine inside here. I count a total of 7 vehicles that they have pull forward via drive through. 8-12 minute wait for a sandwich only.
- JBJames BrooksNov 7, 20251.0Do not recommend this location at all. I don’t like downing someone position of losing their job but Seriously that person need to step down as head manager who ever they might be, service is extremely slow compared to all other locations food be cold sometimes by time you get your order and seem like this location really have no real manager who actually know how to run this location
- CEchristihan echavarriaNov 7, 20252.0Restaurant make me wait 12 min for the pick up and I was 7 min from the restaurant so total 17 min😡😡😡😡😡😡😡is look like they don't care about the costumers I hate hate this McDonald's location
Frequently Asked Questions About McDonald's
What are the regular restaurant opening hours for McDonald's at 31038 Cortez Blvd, Brooksville, FL?
The McDonald's at 31038 Cortez Blvd is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
When is the drive-thru service available at McDonald's in Brooksville?
The drive-thru at this McDonald's operates from 5:00 AM to midnight on most days, extending until 1:00 AM on Fridays and Saturdays.
What are the delivery hours for this McDonald's location?
Delivery is available every day from 6:00 AM to 11:00 PM.
Does McDonald's at 31038 Cortez Blvd offer curbside pickup service?
Yes, this McDonald's offers curbside pickup as part of its services.
Which payment methods are accepted at McDonald's in Brooksville?
They accept AMERICAN EXPRESS, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available to order from McDonald's at this location?
Yes, customers can use the McDonald's App available on both the Apple App Store and Google Play to order.
What services can customers expect at McDonald's on Cortez Blvd?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
What nearby dining options are available other than McDonald's?
Nearby dining includes Denny's for breakfast and brunch, Wendy's for burgers, Taco Bell for Mexican food, Zaxby’s for chicken meals, Dunkin' for coffee and donuts, Waffle House for breakfast, and Cracker Barrel Old Country Store for American and southern cuisine.
Are there any convenient gas stations near McDonald's at 31038 Cortez Blvd?
Yes, RaceTrac and CAT Scale gas stations are located nearby, providing fuel and convenience items which might be useful before or after visiting McDonald's.
What accommodations are available near McDonald's on Cortez Blvd?
Nearby hotels include Days Inn, Days Inn by Wyndham Brooksville/Dade City, and Holiday Inn Express & Suites Brooksville I 75, ideal for travelers or visitors in the area.