McDonald's

3.7
3345 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31038 Cortez Blvd, Brooksville, FL
34602, United States

Hours

Reviews

3.7
3,345 reviews
5 stars
1,388
4 stars
655
3 stars
563
2 stars
231
1 star
508

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Patty and Faith for their exceptional service.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including missing items and wrong food being served.

Speed of Service

A significant number of customers reported long wait times, both in the drive-thru and for dine-in orders, with some experiences exceeding 30 minutes.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, overcooked, or improperly prepared items.

Cleanliness

Several reviews noted that the restaurant was clean, including the bathrooms, contributing positively to the overall experience.
  • JM
    Jose M.
    Jan 3, 2026
    1.0
    Drive thru took 1 hour . The young lady that took the payment said she didn't know what was going on with the hold up. My wife went inside and spoke to the manager and asked what was going on and just got attitude and she walked away. There was also several people inside looking miserable because nobody was getting their order. Manager couldn't tell us if their kitchen was down . Terrible service and from reading previous reviews looka like happens very often.
  • CG
    Carolina Giraldo
    Jan 3, 2026
    1.0
    At 10 pm, they didn't have ice cream, and we had to wait for the chicken nuggets for 10 minutes
  • JG
    Jared Glass
    Dec 31, 2025
    1.0
    Worst mcdonalds ever pulled me into the parking lot to wait for 3 sandwiches. Just tried to grab quick food in my lunch break turned into a 30 minute hassle
  • AE
    Alicia Edge
    Dec 29, 2025
    5.0
    To the Very sweet mangers that where there when my husband truck caught on fire I can not do anything but thank you all for taking care of my husband and helping us find a towing company to come and get his truck from the parking lot. I never got the chance to tell you all thank you from the bottom of my heart and thank you for everything that you did for my husband unit I arrived. You ladies were so sweet and so helpful. God put you all in the right place and I can not say thank you enough. December 27, 2025 is a day that I will never forget.
  • NB
    Nolan Baird
    Dec 18, 2025
    5.0
    We were on a road trip and I had to use the restroom, the sweet manager lady and an Employee made it a point to look after my boy while I used the bathroom and my fiance ordered food. She bonded with me and my family. Not very often do I go to McDonald's but this time I was in awe with the people at this location specifically. Thank you for going above and beyond for your guests!

Frequently Asked Questions About McDonald's

What are the regular restaurant opening hours for McDonald's at 31038 Cortez Blvd, Brooksville, FL?

The McDonald's at 31038 Cortez Blvd is open daily from 5:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.

When is the drive-thru service available at McDonald's in Brooksville?

The drive-thru at this McDonald's operates from 5:00 AM to midnight on most days, extending until 1:00 AM on Fridays and Saturdays.