Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong modifications.
Customer Service
Feedback highlighted a mix of experiences, with some staff being friendly and helpful, while others were described as rude and unprofessional.
Food Quality
Many reviews mentioned cold, stale, or poorly prepared food, with specific complaints about soggy fries and incorrect sandwich orders.
Cleanliness
Several customers noted unsanitary conditions, particularly in the bathrooms and dining area.
Service Speed
Customers frequently complained about long wait times for food, both in the drive-thru and for mobile orders.
EB
Erica Birkenberger
4 days ago
5.0
Me and my family went here this evening and it was such a nice time. Im used to rudeness and the staff unhappy. We went there and dined in and the staff were all talking and laughing. The service was awesome. Food was fresh. The manager working tonight was very motivating to her crew. The crew was terrific and I was genuinely surprised. Pay them more because those are the employees you want to keep. 11/20/25 around 930p. Restaurant was a little busy however they were flawless. I know you see so many negative reviews so Im hoping this good review really stands out. Thank you 😊 ♥️
MH
Marlene Horn
Oct 26, 2025
4.0
The food was as if it was just cooked.
AT
Agent Texas
Oct 22, 2025
1.0
Some of the staff are rude and they always forgot your food, even if they have the "double checked" for accuracy sticker.
IL
Irene Lopez
Oct 15, 2025
3.0
Someone needs to teach them on coffee and customer service. Provide napkins utensils
JO
Jo Ocasio
Oct 9, 2025
1.0
WORST MCDONALDS! They never get the orders right. Gave the kid a 20 for a 17 dollar meal and he said pull forward he didn't give me my change had to get a manager to get my change smh.
What are the regular opening hours for McDonald's at 13100 Cortez Blvd, Brooksville, FL?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the drive-thru hours at this McDonald's location?
The drive-thru is open daily from 5:00 AM to 1:00 AM the next day.
Can I order McDonald's food for delivery, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM, with options including same-day and no-contact delivery.
What services does this McDonald's offer for convenient ordering and payment?
They offer delivery, curbside pickup, mobile ordering through their app, and accept payment options including Apple Pay, Android Pay, credit cards, and cash.
Where can I download the McDonald's app for ordering and rewards?
You can download the McDonald's app on the Apple App Store and Google Play Store to place orders and earn MyMcDonald's rewards.
What nearby places can I visit after eating at this McDonald's on Cortez Blvd?
After your meal, you might visit Garden of Eden Bible Book Store for shopping, Sea Breeze Liquors & Fine Wines for drinks, or explore Brooksville Ranch, a local historical building and accommodation.
Are there any nearby shopping options close to this McDonald's?
Yes, nearby shopping includes Dollar Tree for discount goods, Ross Dress for Less for clothing, and RadioShack for electronics and mobile phones.
What other dining options are near McDonald's at 13100 Cortez Blvd?
Nearby dining includes Keke's Breakfast Cafe for brunch, Wasabi Sushi & Grill for Japanese cuisine, and Smokin' Oak Wood-Fired Pizza & Taproom for pizza and bar.
Does this McDonald's have WiFi available for customers?
Yes, this location offers free WiFi for customer use.
What is the contact phone number for McDonald's at this location?