McDonald's

3.3
2007 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13100 Cortez Blvd, Brooksville, FL
34613, United States

Hours

Reviews

3.3
2,007 reviews
5 stars
654
4 stars
371
3 stars
322
2 stars
197
1 star
463

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Quality

Numerous reviews mentioned cold, stale, or poorly prepared food, leading to dissatisfaction.

Cleanliness

Several customers highlighted cleanliness issues, particularly in the dining area and restrooms.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
  • FE
    faith ehrmann
    Jan 4, 2026
    2.0
    I just ordered food paid for sauce didn’t get any got a burger cheese wasn’t melted was cold
  • LE
    Luisito Elizondo
    Dec 30, 2025
    5.0
    Best employes , super clean , and the food came out super bad
  • RE
    Robert Ehlers
    Dec 20, 2025
    1.0
    I didn’t know charcoal was a menu item! 😡😤👎🏻‼️
  • DM
    Drex Maverick
    Dec 8, 2025
    1.0
    They covered all their outlets. I can only assume that is because of the homeless. If a business can't regulate how long those guys sit there or can't keep them out if they're not buying, then you probably shouldn't be running a business. Taco Bell doesn't seem to have that problem.
  • AB
    Alexis Benitez
    Dec 4, 2025
    5.0
    I have been waiting and not saying anything for a long time because I really hate to leave bad reviews. No employee should have to pay with their job because of others. I use the table service a lot because I like to read as I wait, but every time they either never bring me my drink filled and sometimes they make me get up and get it. Things I can do, but why offer a service if you don't intend to execute it. Today however they finally executed the service flawlessly and I hope this review inspires them to do so more often. Thank you guys, always fun hearing you guys talk as I eat lol you guys wild 😜

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 13100 Cortez Blvd, Brooksville, FL?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the drive-thru hours at this McDonald's location?

The drive-thru is open daily from 5:00 AM to 1:00 AM the next day.