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Dunkin'

3.1
(1342 reviews)

Business Details

(352) 799-2333
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brooksville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30435 Cortez Blvd, Brooksville, FL
34602, United States

Hours

Reviews

3.1
1,342 reviews
5 stars
478
4 stars
176
3 stars
121
2 stars
102
1 star
465

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many waiting over 20 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Cleanliness

The location received multiple complaints about dirty conditions, including filthy bathrooms and unkempt dining areas.

Staff Attitude

Several customers noted unprofessional behavior from staff, including rudeness and lack of attentiveness.

Product Quality

Feedback indicated that food and drink quality was often subpar, with stale donuts and poorly prepared items.
  • JB
    John Benjamin
    1 day ago
    1.0
    Bathroom was very gross. Dried urine around the toilet riser. Urinal OOC. Stains on the toilet and sinks as if they haven’t seen abrasive powder for at least two weeks. A smell like that doesn’t occur until urine putrify, and yes, the urine has to have been there for days to do that. YUCK. Corporate, it’s time to step in and lean hard on this location.
  • CT
    Chris Turner
    5 days ago
    2.0
    This dunkin is rough. I feel like they are honestly trying but are completely lost. There is a lack of direction from anyone with any leadership experience. Orders are often wrong. Almost always they will fix the orders without complaint but sometimes the order is still wrong. Orders take forever, i order ahead and the order might not be ready 30 minutes later (one coffee a refresher and two doughnuts). It is the only dunkin for miles so I end up there quite a bit because my kids like it. If you are going I just recommend being patient and flexible.
  • JG
    Jo Gleason
    Feb 22, 2026
    1.0
    Feb 22nd was in at 310 pm and sat in the drive thru for 10 mins while they said they would be right with us ...1 customer in lobby and 1 car ahead of us ...after sitting there we ordered 1 coffee then sat for another 10 mins when I got out of the car to go inside and say something thats when they open the window for our coffee .when I got the coffee it wasnt even stirred or anything and when I was telling buddy at the window that this was ridiculous all he did was smile the hole time ...
  • JF
    Jackie Fitch
    Feb 21, 2026
    2.0
    Extremely disappointed with this visit. We ordered two chicken sandwiches with NO bacon due to my alpha-gal allergy (this is not a preference — it’s a medical issue). We also ordered two coffees: one with cream and 2 sugars, the other black with 2 sugars. We received sandwiches with bacon and both coffees loaded with 4 sugars. When we brought the sandwiches back and explained the allergy concern, staff attempted to simply remove the bacon and hand the sandwiches back to us. Thankfully, another customer saw what was happening and stopped them. That is completely unacceptable when dealing with food allergies. To add to the frustration, the bathrooms were in terrible condition and had no paper towels. After all that, we ordered two fresh coffees for the road — clearly restating the order with extra emphasis. We got down the road and somehow they were wrong again. Both had cream, and one had no sugar at all. The chicken sandwich itself tasted good, but accuracy, food safety, and cleanliness matter more. Very disappointing experience overall.
  • NL
    Nick Larrabee
    Feb 6, 2026
    1.0
    You really just can’t make this up. Started in the drive thru, with a simple order… or you’d think. Three bacon egg and cheeses, a refresher, black coffee and a water. That took 30 minutes waiting by the window to pay. Then we finally get our food to find out that they forgot a sandwich, so we go back inside to get it. So as we are waiting another 25 minutes, we do as anyone would - start eating our sandwiches they got correct. Then I look at my buddies bagel and he’s got two bottoms of the bagel making up his sandwich and I have two tops 😭. So stupid and so simple I’ve never seen it before. Then we finally hear, “Sausage egg and cheese ready for ya man”. Hahah I mean I was crying laughing how the whole had to be a skit. Barely had the heart to tell him, then as we left we noticed we never got the water. But whatever. Oh I never reviews, because they got a job I would never work and usually I’m sure it gets busy. In this case WE WERE THE ONLY PEOPLE THERE. Garbage experience, gave me a hell of a laugh though. 40$ for a laugh. Don’t even know to put dine in, takeout, or delivery… feels like I did all three. I will be going back.

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