Mixed reviews on food quality, with some praising the cheesesteaks and wings while others reported issues with overcooked or bland items.
Service Issues
Several customers experienced poor service, including rude staff and order mistakes, leading to dissatisfaction.
Cleanliness
Some reviews highlighted cleanliness and a pleasant atmosphere, while others noted unsanitary practices.
Pricing Concerns
Customers expressed concerns about high prices relative to portion sizes and food quality.
Positive Experiences
Despite negative feedback, many customers enjoyed their meals and praised friendly staff, indicating a potential for improvement.
SF
Samantha Franklin
5 days ago
5.0
nice restaurant
SF
Steven Feldman
Nov 18, 2025
5.0
Hot off the grill
JC
John Clarke
Oct 5, 2025
3.0
First time I’ve been dissatisfied with a meal from Charleys. There was so much cheez wiz on the sandwich that I couldn’t taste anything else. I’ll go back because the sandwiches a usually pretty good at the various locations, but this time was a dud
RB
Rebecca Balistriere
Aug 31, 2025
1.0
I had a very unpleasant experience at this location. After waiting at least 10 minutes to get waited on I was accidentally charged for a drink I didn’t order and simply asked for a refund. Instead of handling the situation professionally, Brianna and Savanna made me wait about 10 minutes for my money and then threw it on the counter while making rude comments. She even told me she hoped I never came back. Completely unprofessional and unacceptable behavior toward a customer. I will not be returning, and I hope management addresses this kind of treatment
NS
NOOKA SPARK
Aug 18, 2025
5.0
Just wow!! I am amazed at how fast pace the workers are and how fast the food comes out! I came to this location because many people told me they make great sandwiches and wings. The service at this location is lovely i was treated very kindly and the store was very clean. I will definitely be back again! THANK YOU !
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks on weekdays?
Charleys Cheesesteaks is open Monday through Thursday from 10:00 AM to 9:00 PM and on Friday from 10:00 AM to 10:00 PM.
Is Charleys Cheesesteaks open on weekends?
Yes, the restaurant is open on Saturday from 10:00 AM to 10:00 PM and on Sunday from 10:00 AM to 9:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks does not offer delivery service as delivery is closed every day of the week.
Is drive-thru service available at Charleys Cheesesteaks?
No, the drive-through service is closed every day; therefore, it is not available.
Can I order takeout or pickup my food from Charleys Cheesesteaks?
No, both takeout and pickup services are closed every day, so these options are not currently available.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 1147 S Broad St, Brooksville, FL 34601, United States.
What payment methods does Charleys Cheesesteaks accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a nearby fast food restaurant similar to Charleys Cheesesteaks?
Yes, nearby fast food options include KFC, Culver's, and Wendy's, which offer chicken, American cuisine, and burgers respectively.
Are there any nearby coffee or dessert spots near Charleys Cheesesteaks?
Yes, Dunkin' offers coffee and donuts, and Baskin-Robbins provides ice cream and baked goods close to Charleys Cheesesteaks.
What nearby services can I access while visiting Charleys Cheesesteaks?
Nearby services include The UPS Store for shipping and printing, Dirty Dog's Car Wash for vehicle cleaning, and GreatFlorida Insurance for insurance needs.