Service Speed
Customers frequently reported long wait times for their orders, often exceeding 20 minutes, even when the restaurant was not busy.
Food Quality
There were numerous complaints about food being served cold, incorrect orders, and poor taste, with some items described as burnt or spoiled.
Customer Service
Many reviews highlighted rude or unhelpful staff, with specific incidents of poor communication and lack of professionalism noted.
Cleanliness
Several customers mentioned unsanitary conditions, including dirty outdoor areas and issues with food safety.
Mixed Experiences
While some customers enjoyed their meals and praised specific staff members, the overall sentiment was negative, indicating inconsistency in service and food quality.