Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,776 reviews
5 stars
633
4 stars
342
3 stars
296
2 stars
150
1 star
355
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders, missing items, and poorly prepared food.
Wait Times
Customers consistently experienced long wait times for both drive-thru and in-store orders, often exceeding reasonable expectations.
Cleanliness
While some noted cleanliness in the restaurant, others reported a lack of clean tables and unsanitary conditions.
Management Issues
Several reviews pointed to poor management practices, including staff behavior and overall organization, contributing to a negative customer experience.
- SSSteve Sprigg5 days ago2.0The lady collecting the money was excellent. The lady at the next window should not be working with customers.
- MFMichael FreidNov 15, 20252.0Slipping fast. Ordered 4 sandwiches at drive through. Asked to pull forward from the pickup window. Waited over 10 minutes. Got home and the Big Mac bun crunched and crumbled like a week old cracker. Sent an email to two addresses on the receipt. No reply. Glad I have other options.
- MAMike Chris Thompson ANov 11, 20255.0I went there order #(VG76). Gentleman on staff. Didn’t get his name. However they were out of something. And ask if I’d like something else. I made a simple request. Gentleman went over and beyond. This wasn’t his fault ether the app allowed me order something that wasn’t available. Hands down. Change of management made a difference
- ASAtlas SmithOct 20, 20251.0They don’t prioritize curb side pick up, at all, sat in lot for 20 min, apparently the order was made twice and forgotten twice. Manager of the establishment proceeded to drench old fries with salt and hand it to me with my forgotten frappe.
- ZCZuleikah CollazoOct 9, 20251.0The workers here must really hate their jobs… or maybe they just hate everyone equally. Either way, every visit feels like I’ve crashed their private party. It’s like a group of teenagers got left in charge and decided customer service was optional. Something is always wrong with the order, or something’s missing entirely. The fries? Half empty. Every. Single. Time. And when you get to the final drive thru window, brace yourself… you’ll get a look that says, “How dare you order food here,” your bag will be handed off like it’s radioactive, and the window will slam shut before you can even blink.. my 2-year-old was in the back seat screaming “THANK YOU!” at the top of his little lungs and the worker responded by rolling her eyes and slamming the window shut. My toddler just sat there blinking, completely confused..like.. “Wait… did I do it wrong?”
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 985 E Bloomingdale Ave, Brandon, FL?
McDonald's is open 24 hours a day, 7 days a week, including drive-through and delivery services.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through service available 24/7.
Can I order delivery from this McDonald's, and how can I do so?
Yes, delivery is available 24/7. You can order online via their delivery URL or use the McDonald's App on iOS or Android for convenient ordering.
What types of payment does McDonald's accept at this location?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where is this McDonald's located?
It's located at 985 E Bloomingdale Ave, Brandon, FL 33511, United States.
Are there any convenient ATMs near McDonald's for quick cash access?
Yes, nearby ATMs include Suncoast Credit Union ATM, Bank of America ATM, and Bitcoin X ATM, which can be useful for customers needing cash before or after visiting McDonald's.
What other fast food options are near this McDonald's location?
Nearby fast food and burger options include Burger King, Jersey Mike's Subs, Taco Bell, and Chicken Salad Chick, providing customers with various dining choices in the area.
Are there any notable places nearby for health or medical services?
Yes, nearby health services include HealthPoint - Brandon - Pediatrics, Banfield Pet Hospital, Brandon Modern Dentistry, and Ascend holistic health, useful for customers combining errands with a meal.
What is McDonald's commitment to customers as showcased on their Facebook page?
McDonald's is dedicated to everyone who says, “I’m lovin’ it” and salutes their super fans, according to their Facebook About section.