McDonald's

3.7
2514 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
502 W Brandon Blvd, Brandon, FL
33511, United States

Hours

Reviews

3.7
2,514 reviews
5 stars
1,099
4 stars
469
3 stars
379
2 stars
169
1 star
398

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unresponsive management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Several reviews mentioned cold or stale food, with complaints about the freshness and preparation of items.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and operational inefficiencies.

Cleanliness and Environment

Some customers noted cleanliness and a pleasant atmosphere, while others reported unsatisfactory conditions.
  • TB
    Traci Brown
    2 days ago
    1.0
    My order was wrong after I repeated and the employee repeated twice and didn’t get all my food couldn’t drive all the way back there to fix there mistake yes I could have checked before I drove off but I didn’t
  • MM
    Maggie
    4 days ago
    1.0
    I waited in the drive thru for ten minutes for my food after I ordered 10 cars got their food before me. I was missing my fry for my meal. The snack wraps I got were saturated in ranch, barely any lettuce food was cold and gross.
  • SR
    seida rodriguez
    4 days ago
    1.0
    I WENT TODAY DURING LUNCH AND WAITED FOR 30 minutes and 5 people .. five employees took my order and NO ONE COULD GET IT RIGHT. Ended up paying and left with NO FOOD. I demand someone reach out to me.
  • SR
    Simply B rAw
    Dec 11, 2025
    1.0
    Ordered on line still had to wait over 15 mins and nobody was in front of me only one car behind me. Well I thought at least the food would be fresh. Was I WRONG! IT WAS COLD & THE buns were hard and stale. Even our drinks were only 3/4's full. I will NEVER BE BACK THIS IS COMPLETELY UNACCEPTABLE SPENT ALMOST $30 BUCKS to be left hungry as this was nothing we could eat!
  • EW
    Emariya Williams
    Dec 8, 2025
    1.0
    Everytime I order DoorDash my food never fresh and drink seem like it been sitting, when I order sweet tea it’s never sweet it’s watered down. One time my fries was so salty i choked on the salt. They don’t treat uber eats or DoorDash orders with care, it’s like they don’t really care for those orders. My order has never been fresh 0/10 don’t order from their!

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 502 W Brandon Blvd, Brandon, FL?

McDonald's at 502 W Brandon Blvd is open 24 hours every day of the week.

Can I use the drive-through service at this McDonald's?

Yes, the McDonald's at 502 W Brandon Blvd offers a drive-through service 24/7.