McDonald's

3.5
2983 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11212 Causeway Blvd, Brandon, FL
33511, United States

Hours

Reviews

3.5
2,983 reviews
5 stars
1,153
4 stars
556
3 stars
495
2 stars
240
1 star
539

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers expressing dissatisfaction with the overall quality.

Staff Attitude

While some employees received praise for their friendliness and helpfulness, others were criticized for being rude or unprofessional.

Operational Issues

Customers noted issues with the drive-thru and mobile order systems, including incorrect orders and long wait times.

Cleanliness

Several reviews pointed out cleanliness issues within the restaurant, including trash and unsanitary conditions.
  • SQ
    S QM
    1 day ago
    1.0
    WOW TODAY IDK who is in the kitchen but is doing everything WRONG. First, i made an uber eats order. The bag had my receipt, but inside it was a completely different order, small order, and nothing that i could eat. So im pregnant and made my husband drive to the restaurant and order again, guess what??? WAITED 12 MINUTES FOR ORDER AND IT WAS WRONG AGAIN!!!!!! my husband had to get out of the car and we had to wait another 15 minutes FOR THEM TO MAKE IT RIGHT (which was just for a mcchicken and bbq sauce that i ordered and requested extra and was in the received and not even 1 was given at first). Also, be careful they put less chicken tenders if you pay for 10 or 20 they give you less. Whoever is doing the orders today idk where is their head at.
  • JJ
    Jessica
    2 days ago
    1.0
    Burger only mustard even the ticket on the burger read correctly. Yet it had mustard, ketchup & pickles. Missing a whole box of chicken nuggets. Fries were old! $30 for fast food & couldn't get it correct or even everything i paid for. Not to mention they didn't give me a receipt so I couldn't get it corrected either.
  • RW
    Robert Wright
    Jan 4, 2026
    1.0
    The worst McDonalds In The Area. DO NOT SPEND YOUR MONEY HERE !
  • SC
    Sophia Cristiano
    Jan 3, 2026
    5.0
    my food is always fresh and comes out quick and all of the employees are genuinely so kind! i come here all the time before or after work and have never had a bad experience
  • EW
    Edward Wright
    Dec 30, 2025
    5.0
    I just love their breakfast. The OJ was watered down, but all tge sandwiches we ordered (egg and sausage mcgriddle, egg and sausage mcmuffin) were hot and fresh. And the potatoes browns? Perfect.

Frequently Asked Questions About McDonald's

What are the hours of operation for this McDonald's location?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery service?

Yes, delivery is available 24/7 through their delivery service.