RG
Rachel Green
Jan 19, 2026
The ice cream itself is rich, creamy, and perfectly flavored, whether you’re indulging in classic scoops, sundaes, or one of their signature smoothies like the wildberry or aloha mango. Fans of sundaes will especially love options like the banana split or cookies & cream sundae, and the staff goes out of their way to make your order just right, even accommodating mixing flavors in a cup for the perfect bite. For smoothie lovers, the pumpkin spice shake and mango/strawberry options are highlights, refreshing and filling without being overpowering.
Equally impressive is the customer service. Many reviews highlight staff members like Isabella, Brian, and Trinity for being helpful, courteous, and professional, making every visit pleasant. Even with a busy mall location, the team is efficient and welcoming, ensuring your ice cream experience is smooth from start to finish.
Some notes: a few reviewers mention small portion sizes for single scoops or slightly higher prices, but most agree it’s worth it for the quality and flavor. A very small number of negative experiences involved isolated service issues or mishaps, but these are rare compared to the overwhelmingly positive feedback.
Overall, this Häagen Dazs offers a perfect mix of delicious ice cream, variety of flavors, and stellar service. It’s an ideal stop whether you’re in the mood for a quick treat during a mall trip or a sweet indulgence with friends or family.