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Häagen-Dazs

4.4
(253 reviews)

Business Details

(813) 820-3967
https://www.haagendazs.us/

About

Ice Cream Shop
At Häagen-Dazs Shops, we serve ice cream worth slowing down for. Crafted with simple ingredients—cream, milk, sugar, and eggs—and only the finest additions, our ice cream contains no artificial colors, flavors, or preservatives. Since 1976, we’ve invited guests to pause, savor and enjoy the simple pleasure of premium. That’s Dazs.

Location

Häagen-Dazs
545 Brandon Town Center Drive, Brandon, FL
33511, United States

Hours

Reviews

4.4
253 reviews
5 stars
177
4 stars
43
3 stars
16
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the rich, creamy flavors and variety of ice cream options, including sundaes and smoothies.

Customer Service

Many reviews highlighted the friendly and helpful staff, with specific mentions of employees providing exceptional service.

Pricing Concerns

Some customers noted that the prices are on the higher side, with a few expressing dissatisfaction with portion sizes relative to cost.

Mixed Experiences

While most feedback was positive, a few customers reported isolated negative experiences, including service issues and cleanliness concerns.
  • RG
    Rachel Green
    Jan 19, 2026
    5.0
    The ice cream itself is rich, creamy, and perfectly flavored, whether you’re indulging in classic scoops, sundaes, or one of their signature smoothies like the wildberry or aloha mango. Fans of sundaes will especially love options like the banana split or cookies & cream sundae, and the staff goes out of their way to make your order just right, even accommodating mixing flavors in a cup for the perfect bite. For smoothie lovers, the pumpkin spice shake and mango/strawberry options are highlights, refreshing and filling without being overpowering. Equally impressive is the customer service. Many reviews highlight staff members like Isabella, Brian, and Trinity for being helpful, courteous, and professional, making every visit pleasant. Even with a busy mall location, the team is efficient and welcoming, ensuring your ice cream experience is smooth from start to finish. Some notes: a few reviewers mention small portion sizes for single scoops or slightly higher prices, but most agree it’s worth it for the quality and flavor. A very small number of negative experiences involved isolated service issues or mishaps, but these are rare compared to the overwhelmingly positive feedback. Overall, this Häagen Dazs offers a perfect mix of delicious ice cream, variety of flavors, and stellar service. It’s an ideal stop whether you’re in the mood for a quick treat during a mall trip or a sweet indulgence with friends or family.
  • KH
    Kyle Hardy
    Dec 26, 2025
    5.0
    Very good customer service I got two Sundae's one for me and one for my friend and they were really good
  • LP
    Lorreyn Perez
    Dec 1, 2025
    5.0
    The best ice creams in the mall and the workers are supper nicee
  • VA
    Veronica Arias
    Oct 11, 2025
    5.0
    Gracias Camila por tu ayuda buen servicio
  • MM
    metalhead22085
    Sep 14, 2025
    5.0
    Very friendly and helpful staff. Pumpkin shake was awesome!

Brand Certified Facts from Häagen-Dazs

Häagen-Dazs partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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