Dunkin'

3.9
1219 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brandon, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1346 W Brandon Blvd, Brandon, FL
33511, United States

Hours

Reviews

3.9
1,219 reviews
5 stars
674
4 stars
203
3 stars
100
2 stars
48
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.

Cleanliness

Several customers reported unsanitary conditions, including dead cockroaches and dirty surfaces, indicating a need for better hygiene practices.

Order Accuracy

Many customers experienced issues with incorrect orders and inconsistent drink quality, leading to frustration and dissatisfaction.

Speed of Service

Customers frequently noted slow service, especially during peak hours, with some reporting long wait times even when the store was not busy.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that not all interactions were negative.
  • KP
    Kat Perez
    6 days ago
    5.0
    Jacob’s kindness is the reason I love visiting in the morning, Manny and Cameron are the best on night shift, and Joshua is great on overnight. These are the specific people that make sure the sweet tea is always good and fresh!
  • FR
    Felicia Restrepo
    Nov 13, 2025
    1.0
    Don’t go here at 7:00pm and expect to be in and out thru drive. Waited almost 20mins. After a long work day it’s very frustrating. Let me add there was only 1 person ahead of me.
  • TW
    Taccara Wilson
    Nov 7, 2025
    5.0
    Carlos brought the vibes through the drive thru! Very helpful and his smile made my day better!
  • MA
    Michael Anthony
    Nov 3, 2025
    1.0
    I’ve been coming to this location for over a year of the convenience of my job being next too it and the manager that runs this place chubby older lady with black hair is very rude and unprofessional! I’ve seen countless times of her mistreating employees and customers ! Not a happy woman at all. I came in today to get my drink remade because it was wrong, more often than not my drink never comes out good! It’s only 3 ingredients in the coffee 4 including Ice so I’m not understanding why it’s difficult to make. She proceeded to over talk me and TRY to belittle me infront of her crew, like she commonly does with them, this is obscured and crazy to talk to a customer that’s in their 5 days out of the week. I feel bad for the employees no wonder why she has a high turnover rate if you don’t like your job ma’am just quit ! Simple avoid this location if you can !!! Drive down to lumsden or causeway instead ! Worth the drive
  • PM
    papo mestre
    Oct 6, 2025
    1.0
    Se ubieran llevado una clasificacion mejor, pero le pongo esta por que no les puedo dar 0 y les boy a explicar por que. Si ubiera visto antes todas las cucarachas que hay muertas en el piso del salón principal donde se come, no les ubiera comprado nada, cucarachas muertas en salón principal y baños, no me quiero imaginar en la cocina y almacén de ingredientes. Mi consejo si limpian el lugar como debe ser a sus horas de limpieza eso no le va a ocurrir, parece que a su turno de hoy de por la mañana no le intereso ni limpiar el piso y las mesas que estaban sucias, tan bien que se ven sus donas y las áreas donde se consumen los alimentos sucias y con cucarachas. Si mejoran esto tendrán mejor calificación de otros por que a mi como cliente ya no me tendrán mas por sus facilidades, que puedan mejorar por sus clientes.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Brandon, FL?

Dunkin' is open 24 hours a day, 7 days a week at 1346 W Brandon Blvd, Brandon, FL.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.