Dunkin'

4.0
1018 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Brandon, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
950 Lumsden Rd, Brandon, FL
33511, United States

Hours

Reviews

4.0
1,018 reviews
5 stars
559
4 stars
180
3 stars
102
2 stars
30
1 star
147

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly and attentive staff while others report rude behavior and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders and inconsistent drink preparation, leading to dissatisfaction.

Cleanliness

Several reviews mention cleanliness issues, particularly with tables and restrooms, impacting the overall experience.

Speed of Service

Customers frequently complain about slow service, especially in the drive-thru, with some reporting long wait times and disorganization.

Product Quality

While some customers enjoy the coffee and donuts, others report receiving stale or poorly made items, indicating inconsistency in product quality.
  • AC
    Amanda Caminero
    Nov 17, 2025
    1.0
    This is the worst location. Always an issue with the orders. Today I guess my mobile order did not go through (totally my fault but the money had come out of my account) so instead of telling me they pulled me to the second window and left me sit there. There was no one else there so I thought it was weird and went inside after a few mins and they are on their phones and found the situation amusing.
  • TW
    Thomas C Wisser
    Oct 14, 2025
    5.0
    Fast and tasty coffee
  • JJ
    JFLo
    Oct 12, 2025
    5.0
    I have held business appointments here multiple times. The staff is so attentive. Helpful and best of all professional. No one looks like they hate their job!!! It is refreshing. Everyone is hands-on, including the DM who stopped to whip my table. I had no clue. They are a great team here.
  • RC
    Richard Counts
    Oct 11, 2025
    5.0
    Had baskin robins ice cream and it was great as usual.
  • EC
    Ellen C
    Oct 4, 2025
    1.0
    Something has gone wrong with this location. Has always been a just average location, but it was worse than normal today. Mobil orders at most locations are ready in minutes. I waited 20 minutes for my iced latte and avocado toast. My latte was sweet and obviously not right. The girl said "it's just milk and espresso" like I was wrong and she didn't make a mistake. I don't appreciate being blamed for someone elses incompetence. The remade drink was correct, but was a short pour. Ridiculous! I don't think there was anyone in the store that wasn't having an issue with their order. Too bad Dunkin doesn't provide a way to make comments directly to the company. My only option was to let the whole world know about this below standard service.

Frequently Asked Questions About Dunkin'

What are the regular hours of operation for this Dunkin' location in Brandon, FL?

The Dunkin' at 950 Lumsden Rd in Brandon, FL is open daily from 5:00 AM to 11:00 PM, with extended hours until midnight on Fridays and Saturdays.

What types of meals can I get at this Dunkin' location?

This Dunkin' serves breakfast, brunch, and lunch, offering a variety of coffee, espresso, breakfast sandwiches, donuts, and tea.