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Dairy Queen Grill & Chill

3.8
(1340 reviews)

Business Details

602 W Brandon Blvd (Hwy 60), Brandon, FL
33511-5006, United States
(813) 653-4049
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
602 W Brandon Blvd (Hwy 60), Brandon, FL
33511-5006, United States

Hours

Reviews

3.8
1,340 reviews
5 stars
637
4 stars
288
3 stars
157
2 stars
87
1 star
171

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous customers reported unsanitary conditions, including foul odors and dirty dining areas.

Service Quality

Service was frequently described as slow and unprofessional, with many customers experiencing order mistakes and rude interactions.

Food Quality

Many reviews mentioned poor food quality, including cold items, incorrect orders, and poorly made ice cream products.

Staff Behavior

Several customers noted that staff members were untrained, inattentive, and lacked basic customer service skills.

Customer Loyalty

Despite negative experiences, some long-time customers expressed nostalgia and a desire to return, indicating a potential for improvement.
  • CL
    Cierra Lynn
    Feb 3, 2026
    3.0
    They never put the fudge in the ice-cream cupcakes. Its always just chocolate icecream, the crumb and then a layer of vanilla. They never have them right, this is the only location that doesnt put the fudge layer! Why
  • SR
    Skylar Raynor
    Feb 2, 2026
    5.0
    We walked in the place was clean and the employees Samatha and Logan were incredible
  • ET
    Erica Tempfer
    Jan 30, 2026
    5.0
    I've been coming to this DQ since I was born. Always good. It has the nostalgic feel.
  • AP
    Alexandria Pierantoni
    Jan 5, 2026
    1.0
    I cannot believe I am writing this. I went to get their $8 meal deal, which there’s actually a sign by the drive thru that says $7 meal deal but thats not the point. I then ask if I can have an extra honey mustard and they said it would be .33 cents. Okay. At this point it had taken an unusual amount of time to get me my food, which she apologize and I appreciate it but I started looking for $.33 and I came up with $.31 and I looked at her and I said all I have is.31 and she went to hand me back my change and ended up dropping it in my car, because the drive thru window is on the passenger side, but I can’t believe Dairy Queen wouldn’t cover two pennies. Like there’s not two pennies somewhere in that building where she could’ve been like it’s fine we got it or is that how bad you guys are struggling in this economy? It’s the first time Ive asked for an extra honey mustard and now it’s the last time I go to this Dairy Queen.
  • KT
    K Taylor
    Dec 19, 2025
    5.0
    Always great service! They make my Mint Oreo blizzard so well !

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Brandon, FL?

Dairy Queen Grill & Chill in Brandon, FL is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.

Brand Certified Facts from Dairy Queen Grill & Chill

Dairy Queen Grill & Chill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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