Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.8
1,340 reviews
5 stars
637
4 stars
288
3 stars
157
2 stars
87
1 star
171
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including foul odors and dirty dining areas.
Service Quality
Service was frequently described as slow and unprofessional, with many customers experiencing order mistakes and rude interactions.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and poorly made ice cream products.
Staff Behavior
Several customers noted that staff members were untrained, inattentive, and lacked basic customer service skills.
Customer Loyalty
Despite negative experiences, some long-time customers expressed nostalgia and a desire to return, indicating a potential for improvement.
CL
Cierra Lynn
Feb 3, 2026
3.0
They never put the fudge in the ice-cream cupcakes. Its always just chocolate icecream, the crumb and then a layer of vanilla. They never have them right, this is the only location that doesnt put the fudge layer! Why
SR
Skylar Raynor
Feb 2, 2026
5.0
We walked in the place was clean and the employees Samatha and Logan were incredible
ET
Erica Tempfer
Jan 30, 2026
5.0
I've been coming to this DQ since I was born. Always good. It has the nostalgic feel.
AP
Alexandria Pierantoni
Jan 5, 2026
1.0
I cannot believe I am writing this. I went to get their $8 meal deal, which there’s actually a sign by the drive thru that says $7 meal deal but thats not the point. I then ask if I can have an extra honey mustard and they said it would be .33 cents. Okay. At this point it had taken an unusual amount of time to get me my food, which she apologize and I appreciate it but I started looking for $.33 and I came up with $.31 and I looked at her and I said all I have is.31 and she went to hand me back my change and ended up dropping it in my car, because the drive thru window is on the passenger side, but I can’t believe Dairy Queen wouldn’t cover two pennies. Like there’s not two pennies somewhere in that building where she could’ve been like it’s fine we got it or is that how bad you guys are struggling in this economy? It’s the first time Ive asked for an extra honey mustard and now it’s the last time I go to this Dairy Queen.
KT
K Taylor
Dec 19, 2025
5.0
Always great service! They make my Mint Oreo blizzard so well !
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Brandon, FL?
Dairy Queen Grill & Chill in Brandon, FL is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, they offer booster seats, high chairs, outdoor seating, restrooms, drive-thru, and are welcoming to families and children.
Is drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customer convenience.
Can customers order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and contact number for Dairy Queen Grill & Chill in Brandon?
The address is 602 W Brandon Blvd (Hwy 60), Brandon, FL 33511-5006. The main phone number is +1 813-653-4049.
Are there any nearby automotive repair services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Jules Carwash, Bear Auto & Tire, Scott's Automotive, and Automotive Edge, which customers can visit for car wash and repair needs after enjoying their meal.
What dining options are nearby Dairy Queen Grill & Chill if I want to try other foods?
Nearby dining options include Jesse's Steak and Seafood, Einstein Bros. Bagels, Babe's Pizza, The Owl Lounge sports bar, Aleida's Kitchen for Latin American cuisine, Jimmy John's, and La Cocinita Cubana.
Are there nearby insurance agencies near Dairy Queen Grill & Chill?
Yes, nearby insurance agencies include Cindy Miller-Ray and State Farm Insurance, helpful if you need insurance services while visiting the area.
Where can I find nearby banking or ATM services around Dairy Queen Grill & Chill?
Nearby banking services include Truist bank with ATM facilities and a BB&T ATM, convenient for customers who might need to withdraw cash before or after their visit.
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Certified March 01, 2026Yext Knowledge Graph
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