Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Dairy Queen Grill & Chill
602 W Brandon Blvd (Hwy 60), Brandon, FL
33511-5006, United States
Hours
Reviews
3.8
1,335 reviews
5 stars
635
4 stars
286
3 stars
156
2 stars
87
1 star
171
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous customers reported unsanitary conditions, including foul odors and dirty dining areas.
Service Quality
Service was inconsistent, with some employees praised for friendliness while others were described as rude or inattentive.
Food Quality
Many reviews highlighted issues with food preparation, including incorrect orders, cold food, and poorly made items.
Customer Experience
Several customers expressed dissatisfaction with long wait times and poor management, leading to a negative overall experience.
- APAlexandria PierantoniJan 5, 20261.0I cannot believe I am writing this. I went to get their $8 meal deal, which there’s actually a sign by the drive thru that says $7 meal deal but thats not the point. I then ask if I can have an extra honey mustard and they said it would be .33 cents. Okay. At this point it had taken an unusual amount of time to get me my food, which she apologize and I appreciate it but I started looking for $.33 and I came up with $.31 and I looked at her and I said all I have is.31 and she went to hand me back my change and ended up dropping it in my car, because the drive thru window is on the passenger side, but I can’t believe Dairy Queen wouldn’t cover two pennies. Like there’s not two pennies somewhere in that building where she could’ve been like it’s fine we got it or is that how bad you guys are struggling in this economy? It’s the first time Ive asked for an extra honey mustard and now it’s the last time I go to this Dairy Queen.
- KTK TaylorDec 19, 20255.0Always great service! They make my Mint Oreo blizzard so well !
- BTBriana TDec 1, 20252.0Should’ve trusted the reviews more about the cleanliness and hygiene of this place. Came here last night for a visit and ordered a blizzard and some hot food items, on the good note it didn’t take long for our orders to be made and brought out and service was decent which was appreciated. HOWEVER, I did notice upon leaving there was this rancid smell of sewage from the restaurant outside and I suddenly early the next morning woke up with the worst bowel movements/diarrhea ever and seriously think something with their food or a strain of bad bacteria got in my system because it was like something else. I was so scared I caught something bad in my GI tract and I know it was due to or directly linked to the stuff at Dairy Queen. I haven’t been at this location or DQ in general for years, but all I’m gonna say is considering especially the other things people have found and how my body reacted to it so harshly, I’m not sure I can trust it. It was definitely a sign something went wrong immediately and I wash and sanitize my hands a lot but not sure under what conditions the food was prepared and if it was in code health wise or sanitary.
- MMMllNov 29, 20251.0Keturah was rude, I asked for peanuts for my sundae and when she handed me the cup of peanuts she shoved it to in my hands and it spilled inside my car and she just walk away being carless, didn’t even turn the cup upside down as they should, I don’t recommend this location
- MNMo NNov 26, 20255.0Madison was awesome friendly and polite. She took time and care in mine and my kids order. Great job we will be back. Thank you Madison 😊
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Brandon, FL?
Dairy Queen Grill & Chill in Brandon, FL is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly amenities?
Yes, they offer booster seats, high chairs, outdoor seating, restrooms, drive-thru, and are welcoming to families and children.
Is drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill has a drive-thru service for customer convenience.
Can customers order online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online through their website and download the Dairy Queen app for exclusive deals and mobile ordering.
What is the address and contact number for Dairy Queen Grill & Chill in Brandon?
The address is 602 W Brandon Blvd (Hwy 60), Brandon, FL 33511-5006. The main phone number is +1 813-653-4049.
Are there any nearby automotive repair services close to Dairy Queen Grill & Chill?
Yes, nearby automotive services include Jules Carwash, Bear Auto & Tire, Scott's Automotive, and Automotive Edge, which customers can visit for car wash and repair needs after enjoying their meal.
What dining options are nearby Dairy Queen Grill & Chill if I want to try other foods?
Nearby dining options include Jesse's Steak and Seafood, Einstein Bros. Bagels, Babe's Pizza, The Owl Lounge sports bar, Aleida's Kitchen for Latin American cuisine, Jimmy John's, and La Cocinita Cubana.
Are there nearby insurance agencies near Dairy Queen Grill & Chill?
Yes, nearby insurance agencies include Cindy Miller-Ray and State Farm Insurance, helpful if you need insurance services while visiting the area.
Where can I find nearby banking or ATM services around Dairy Queen Grill & Chill?
Nearby banking services include Truist bank with ATM facilities and a BB&T ATM, convenient for customers who might need to withdraw cash before or after their visit.