Dairy Queen Grill & Chill

3.8
1325 reviews
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Business Details

602 W Brandon Blvd (Hwy 60), Brandon, FL
33511-5006, United States
(813) 653-4049
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
602 W Brandon Blvd (Hwy 60), Brandon, FL
33511-5006, United States

Hours

Reviews

3.8
1,325 reviews
5 stars
628
4 stars
286
3 stars
156
2 stars
86
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and unkempt areas.

Food Quality

There were numerous complaints about the food being cold, poorly prepared, or not meeting expectations.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many reviews indicated a lack of training and professionalism among employees.

Overall Experience

Many customers expressed dissatisfaction with their overall experience, citing a combination of service, cleanliness, and food quality issues.
  • DM
    David Martinez
    Nov 15, 2025
    1.0
    Why do we allow certain places to still exist? This Dairy Queen is always ran by teens. Nothing against teens, but it’s the combination of teens working at a place where there seem to be no rules. Service is good, but the product is always so bad. There is no pride taken in what they are making. You pull up and order and when you get your food it’s always a slop bowl of ingredients. Tonight was a banana split and it was what I needed to realize never come back here in my life again. It was a complete mess. Please people let’s join forces and stop contributing to this crap. If you’re the owner and you see this. Hire someone who gives a darn. Maybe just maybe you will have a place that has more than 1 car in your parking lot.
  • CS
    chris shaw
    Nov 11, 2025
    1.0
    To all my veteran brothers and sisters dont waste your time going to this location in brandon for veterans day as they are no longer participating in veterans day. The past few years they have given a medium blizzard to veterans but they have stopped that this year.
  • ST
    Samantha Timson-Boyer
    Nov 11, 2025
    1.0
    This location does NOT honor veterans on Veteran's day! AVOID!
  • MB
    Melody Bridwell
    Nov 3, 2025
    1.0
    Chili dogs had hard dark scrapings in the chili from not being fresh and not even warm. Had to ask for the ice cream and milk shakes in our order after staff only waiting on one person inside and one through the drive thru.Very unprofessional behavior from employees. We were going twice a week for after school treats but won’t be returning.
  • RJ
    Reese Jim
    Oct 31, 2025
    4.0
    We tried our first DQ in FL and we enjoyed the food and service. Food was smaller than we remember from TX but that was a long time ago.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Brandon, FL?

Dairy Queen Grill & Chill in Brandon, FL is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.

What type of food and treats does Dairy Queen Grill & Chill offer?

They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, and DQCakes.com ice cream cakes.