Chipotle Brandon Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Feedback on management is mixed; while some customers praise managers like Ramon for professionalism and cleanliness, others report unprofessional behavior and poor customer service from managers like Daneisha.
Food Quality
Customers frequently mention inconsistent food quality, with complaints about small portions, undercooked items, and unsanitary practices during food preparation.
Customer Service
Service quality varies significantly; some reviews highlight friendly and attentive staff, while others report rude and dismissive attitudes from employees.
Cleanliness
The cleanliness of the restaurant is a recurring issue, with several customers noting dirty tables and unsanitary conditions in food handling.
Portion Sizes
Many customers express dissatisfaction with portion sizes, describing them as stingy or inadequate compared to other locations.
AH
ALISSA HENDERSON
Nov 18, 2025
4.0
It's Chipotle!
IW
Isak Wendesten
Nov 13, 2025
4.0
Good food, friendly people, nasty toilets 😊
MC
macy casstevens
Nov 6, 2025
1.0
got food poisoning :( check your temps please
PO
PROSPER OGBONNA
Oct 8, 2025
5.0
Manuel the manager is de the best one
MS
M Screen
Oct 2, 2025
1.0
The manager, Manuel, was extremely unprofessional. I ordered two half portions of meat to equal one full portion, but he argued, shouted, and even swore at me insisting I asked for two full portions. He stormed off without apologizing and had another staff member fix my order, showing he didn’t care about customer satisfaction. Absolutely unacceptable behavior from a manager—I will not return and will take my business to establishments that treat customers with respect.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Brandon Town Center serve?
Chipotle serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at Brandon Town Center?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Brandon Town Center offer delivery and pickup options?
Yes, they provide both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Brandon?
It's located at 103 Brandon Town Center Dr, next to The Vitamin Shoppe in Hillsborough, Brandon, FL 33511.
How can I order food online from Chipotle Brandon Town Center?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Is Chipotle Brandon Town Center LGBTQ friendly?
Yes, the restaurant welcomes LGBTQ guests.
How can I contact Chipotle Brandon Town Center by phone or email?
You can call them at +1 813-330-3001 or email fl.2198.BrandonTwnCntr@chipotle.com.
What nearby stores can I visit when I come to Chipotle Brandon Town Center?
You can visit The Vitamin Shoppe for health supplements and Supercuts for beauty salon services, both located nearby.
Are there any shopping centers near Chipotle Brandon Town Center?
Yes, Chipotle is located inside the Brandon Towne Center shopping center, which offers a variety of retail and health services.
Can I visit a spa or beauty salon near Chipotle Brandon Town Center?
Yes, there are several beauty and spa options nearby including Avani Spa, Z Beauty Spa, Eyebrow Threading and Henna, and Salon Lofts Hair by Heather.