Chipotle Mexican Grill

3.7
2431 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Brandon Town Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
103 Brandon Town Center Dr, Brandon, FL
33511, United States

Hours

Reviews

3.7
2,431 reviews
5 stars
1,183
4 stars
456
3 stars
212
2 stars
131
1 star
449

What are people saying?

AI-generated from recent customer reviews

Manager Performance

Feedback on management is mixed; while some customers praise managers like Ramon for professionalism and cleanliness, others report unprofessional behavior and poor customer service from managers like Daneisha.

Food Quality

Customers frequently mention inconsistent food quality, with complaints about small portions, undercooked items, and unsanitary practices during food preparation.

Customer Service

Service quality varies significantly; some reviews highlight friendly and attentive staff, while others report rude and dismissive attitudes from employees.

Cleanliness

The cleanliness of the restaurant is a recurring issue, with several customers noting dirty tables and unsanitary conditions in food handling.

Portion Sizes

Many customers express dissatisfaction with portion sizes, describing them as stingy or inadequate compared to other locations.
  • AH
    ALISSA HENDERSON
    Nov 18, 2025
    4.0
    It's Chipotle!
  • IW
    Isak Wendesten
    Nov 13, 2025
    4.0
    Good food, friendly people, nasty toilets 😊
  • MC
    macy casstevens
    Nov 6, 2025
    1.0
    got food poisoning :( check your temps please
  • PO
    PROSPER OGBONNA
    Oct 8, 2025
    5.0
    Manuel the manager is de the best one
  • MS
    M Screen
    Oct 2, 2025
    1.0
    The manager, Manuel, was extremely unprofessional. I ordered two half portions of meat to equal one full portion, but he argued, shouted, and even swore at me insisting I asked for two full portions. He stormed off without apologizing and had another staff member fix my order, showing he didn’t care about customer satisfaction. Absolutely unacceptable behavior from a manager—I will not return and will take my business to establishments that treat customers with respect.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at Brandon Town Center serve?

Chipotle serves fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at Brandon Town Center?

The restaurant is open daily from 10:45 AM to 11:00 PM.