As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Customers praised the taste of the food, particularly the fries and burgers, but also reported issues with cold and poorly prepared items.
Customer Service
There were numerous complaints about unprofessional and rude staff, with several customers experiencing poor service and lack of assistance.
Cleanliness
Multiple reviews highlighted unsanitary conditions and a lack of cleanliness in the restaurant, raising health concerns.
Order Accuracy
Many customers reported issues with incorrect orders and poor handling of requests, leading to frustration and dissatisfaction.
MV
Marielys Veras
5 days ago
1.0
Worse place the people have an attitude and when I tried to call to say my order was wrong, the phone is never picked up. Always voice mail and the mail box to full.
PS
Patrice Sherwood
Jan 5, 2026
2.0
Just ordered and they didn't give us one of our drinks and our double burger. They also got 3 drinks wrong.
RD
Robin Davis
Jan 5, 2026
1.0
Hate to leave this franchisee or even corporate store a bad review but.. I had a bad experience last night. We came through the drive-through at 7:06 pm to order the famous fries and fries only because that's what we were excited about. We asked the girl if the fries could be made fresh if they weren't hot. She simply stated that the fries are always hot. When we got to the window we tried to make a joke with her about the fries and she didn't respond or flinch. It felt really rude like she was offended at the idea that fries wouldn't be hot. She handed us the bag while we continued to speak to her. The fries were warm but not hot which was fine. However, I guess the retaliation was to douse them in salt. The fries were so salty we couldn't eat them even after trying to use napkins to wipe it off. There was no way that was an accident. We had to throw them out. Now I wish we hadn't even asked for hot fries.
JB
Jett Briggs
Nov 4, 2025
4.0
Food is too filling for me, taste and warmth is 5 out of 5 though.
What are the operating hours for Checkers at 1520 W Brandon Blvd?
Checkers is open every day from 10:00 AM to 2:00 AM.
Does Checkers at 1520 W Brandon Blvd offer delivery services?
Yes, you can order delivery through their online ordering site at https://order.checkersandrallys.com/menu/5233-brandon-blvd.
What type of attire is appropriate when visiting Checkers?
Casual attire is suitable when visiting Checkers.
What payment methods does Checkers accept?
Checkers accepts American Express, cash, checks, MasterCard, and Visa.
What meals are served at Checkers?
Checkers serves lunch, dinner, and late-night meals.
Is there drive-thru service available at Checkers on W Brandon Blvd?
Yes, Checkers offers drive-thru service to conveniently pick up your order.
Are there any nearby places to visit after dining at Checkers?
Yes, you can visit nearby places such as Pawsh Royal Spa for pet grooming, Bolay for gluten-free dining, or Top's China Buffet for Asian cuisine.
Can customers combine a visit to Checkers with shopping nearby?
Absolutely, Checkers is close to the Kmart Shopping Center where you can shop for various items before or after dining.
Are there beauty and wellness services near Checkers?
Yes, several beauty salons and spas like Z Beauty Academy & Spa, Salons By JC Brandon, and Radiance Skin Care Clinic are nearby for a beauty or relaxation session.
What safety measures does Checkers take in response to health concerns?
Checkers enforces limited personal contact with enclosed kitchens, limits the number of people on patios and walk-up windows, and follows strict hygiene practices including handwashing and glove changes.