Many customers praised the exceptional service provided by various staff members, highlighting their attentiveness and friendliness.
Food Quality
While some dishes received high praise for flavor and quality, others were criticized for being bland or lacking in portion size.
Curbside and Takeout
Curbside service and takeout orders were generally reported as efficient and well-handled, with food arriving hot and correctly prepared.
Event Experiences
Special events like wine and bourbon dinners were well-received, with customers enjoying the food and service during these occasions.
Inconsistency
There were reports of inconsistent experiences, with some customers expressing disappointment in food quality and service during certain visits.
MV
Madelyn Vazquez
2 days ago
2.0
I waited way too long to be served. I saw other tables get served, eat and leave. I was extremely disappointed in the service, however, I did tip 25% just because I know servers rely on tips. Carrabas please train servers better. Total disappointment. Food was delicious once it finally arrived.
CP
crystalee P
5 days ago
5.0
So me, my auntie & grandparents went to the Brandon location on Friday 1/2/26 at around 9pm for dinner. My aunt was out here from NYC for the holidays. Our server was Kendall 😇 my grandparents & aunt absolutely loved Kendall. Her customer service was absolutely outstanding. - Hey Kendall, my aunt ended up ordering the perfume from Kylie Jenner that we talked about lol..
Thank you 😇
AA
Ashley
Jan 5, 2026
5.0
Food was great. Atmosphere was welcoming. The absolute highlight of our visit was our server, Kendall—she was perfect! Friendly, professional, and made sure everything was just right the entire time. I have never experienced such quick efficient service while also having genuine conversation and feeling like family. Her service truly made the night special. We will definitely be back and highly recommend this place! Told Michael the assistant manager and he was also incredible to speak with and spoke highly of his team with a huge smile. Such a wonderful experience to see a workplace have so much joy and be able to delight in it.
AP
April Polzin-Holmes
Jan 5, 2026
5.0
Having dinner with my daughter and grandson this by far was one of the best meals I’ve ever had our server Kendall made our dinner that much more enjoyable. Her level of excellence and proficiency and kind personality made a wonderful dining experience. We would definitely come back and ask for her.
HC
Heather Carty
Dec 24, 2025
4.0
Kendall is one of the best waitresses we've ever had wait on us when we've dined with a bit party. We recently celebrated a family birthday on a Sunday during the holidays with a party of 13. She was professional and efficient in refilling our drinks and making sure that everyone was happy. We were in and out in under two hours with food, cake, and gifts!!! We also love the fact that we can make a reservation. It makes for a much better dining experience!