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Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.
Food Quality
Many customers reported issues with food quality, including cold and stale items, incorrect orders, and overall dissatisfaction with the freshness of the food.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty bathrooms and unkempt dining areas.
Service Speed
Customers frequently mentioned slow service, particularly at the drive-thru and counter, with long wait times reported.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good food, indicating that there are positive experiences to be had.
KM
Karina Millan
Feb 10, 2026
5.0
El servicio es super buenísimo la manager super amable la cajera muy cordial y agradable.
KG
Kathleen Gibbons
Jan 28, 2026
2.0
I ordered a Jr bacon cheeseburger. They leggy oft the tomato and used very little mayo. Really dry.
JR
Josee Rodriguez
Jan 25, 2026
1.0
Just arrived for dinner I was waiting to order the manager had her back to me for 10 minutes and I asked if I can order .Then she swiveled the kiosk to me and go ahead order.
Why the hell do you have a register if nobody wants to take your order or acknowledge that you just walked in .
Now I know why we were the only people in the restaurant.
And then my girlfriend is American doesn't speak Spanish but understood what they were saying in Spanish
I'll never be disrespected like this again Ever.The whole staff thinks everything is a joke . Especially the management
BB
Brenden Bray
Jan 23, 2026
1.0
Absolutely awful and the people couldn’t be more rude, worst experience in a Wendy’s I’ve ever had.