Many customers praised the friendly and attentive service from staff, highlighting specific employees for their exceptional service.
Order Accuracy
Several reviews noted issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.
Cleanliness
The cleanliness of the facility received positive remarks, although some customers reported instances of unkempt conditions.
Food Quality
While many enjoyed the food, including ice cream and burgers, there were complaints about cold food and inconsistencies in order preparation.
Wait Times
Customers expressed dissatisfaction with long wait times, particularly during busy hours, impacting their overall experience.
EG
Edward Gibbs
3 days ago
3.0
I don't mind paying 7 bucks for an ice cream.But when I order a peanut bustir parfait and they skip a layer of fudge and nuts.I really feel disappointed just got that today. So I got two thirds of the ice cream I paid for
DL
Double-R L31N1N93R
Nov 14, 2025
5.0
Went in for a dipped cone like my Dad used to order for me when I was kid.
They did it perfectly. The service was great what I requested was actually probably better than my childhood. Over all great experience. Highly recommend.
JH
Jack Huggy
Nov 13, 2025
1.0
Very exspencive and not a good value for the quality of food...
Customer Service Poor..
Not RECOMMEND
SS
Salex
Oct 28, 2025
4.0
Drive thru works well. I got a Large Vanilla Ice Cream Cone at the Drive Thru and paid via the DQ App on my phone. Just needed to drive up, tell them I order via the app and then pull up to the window to get my awsome softserve ice cream cone. It was quite satisfying and I just love how the soft serve from DQ feels in your mouth, all smooth and creamy and yum yummy! Good Job DQ! Your Icecream cones are top notch.
ST
Shelby Thompson
Oct 21, 2025
1.0
45minutes before closing, I pull into the drive thru only to have the light shut off while I'm waiting there. The back door was cracked, I could see someone peeking through it. The sign says OPEN" It's 45 minutes before closing time, this is ridiculous. Like grow up, peeking through the door at me? Very professional.