Numerous customers reported rude and unhelpful staff, with several instances of poor customer service and management issues.
Cleanliness
Many reviews highlighted the dirty conditions of the restaurant and restrooms, with calls for better maintenance and cleanliness.
Order Accuracy
Customers frequently experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Product Availability
The location often runs out of key menu items, such as chocolate ice cream and toppings, frustrating customers.
Food Quality
While some enjoyed the ice cream and blizzards, others noted inconsistent food quality, particularly with fries and hot food.
CG
Cheryl Gaddis-Miller
Nov 10, 2025
5.0
The burger was delicious and fresh. The fries were fried perfectly.
CW
c w
Oct 25, 2025
1.0
Ordered blizzards online for pickup and they only had ice-cream in cups , no pumpkin pie pieces and oreo blizzard and no oreas.. disappointed
AM
Audra McFadden
Oct 22, 2025
1.0
So extremely disappointed. For my takeout order, they made and put up the ice cream before hot food. Why? Then I asked for lids and was given attitude. And Apparently they leave it to the customers to figure out how to get a flat lid on a blizzard with ice cream heaping 2 inches over the top and sides. I wasn’t attempting that. At least I was given a drink holder from the cashier upon request, as I checked my bag and realized there was no sauce. No one from corporate was concerned with remedying the situation after I explained that I was left to have to clean a gross, sticky, mess out of my car and then deliver the melted, sticky mess and cold food to my guest, who I was embarrassed to even present this to. I am appalled at how much things have gone downhill here.
MM
Michael Malak
Sep 20, 2025
1.0
When they say they open at 10am, don't believe them
BS
Brian Scott
Sep 7, 2025
3.0
Food was just okay. Kind of expensive for what you get. Ice cream is very good. Chicken strips just okay