Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Many reviews highlighted the dirty conditions of the restaurant and restrooms, with some customers expressing disgust.
Product Availability
Customers frequently noted that the location was often out of key menu items, such as chocolate ice cream and certain toppings.
Food Quality
While some customers enjoyed the food and ice cream, others reported inconsistencies in quality, with items being poorly made or not meeting expectations.
LL
Linda Liberatore
1 day ago
3.0
Not quite the experience it used to be. The meal deal menu changed & order taker/cashier not very informative or helpful explaining options. Then i was paying cash & wanted exact change.
LL
Lora
Jan 4, 2026
5.0
They are terrific! They let me purchase a pup cup when my dog wasn’t with me and one day they gave me a free drink (Dr. Pepper) right before Christmas! Boy did that make my day on both occasions! Thank you!
CM
Cheryl Marr
Dec 28, 2025
5.0
Just a quick stop for after dinner sweet treat - caramel ice cream shake.
DW
Dee Witt
Dec 25, 2025
5.0
Better than average DQ
LN
Lurvin Nunez
Dec 3, 2025
1.0
I Was at the drive thru for 15 minutes waiting For someone to responde and apparently no one would answer, I drove up to the window and finally a lady came out and said she didn’t hear me at the speaker, I proceeded to order and I told her I wanted my meals large and when she was giving me the drinks they were small and I told her that I wanted everything large and she said she thought I said small, I then told her that I would pay the difference if she could upgrade them and she left me there waiting, finally another man came out and said they couldn’t upgrade my drinks I asked why and he said that they don’t do that. I was very upset and he didn’t even care! Really bad customer service in this place, will never go here again!