Ruocco's is a family-owned and family-operated business. Our menu is inspired by growing up in an Italian American household in Brooklyn. We hope to instill a sense of comfort in our customers by providing a friendly staff and an intimate ambiance. The recipes were passed down through generations. Everything is freshly made with the best ingredients and cooked to order. We are committed to delivering a unique dining experience. Our food is a combination of Old World comfort with a contemporary flare.Come dine with us.From our family to yours.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.