Wendy's

3.4
1353 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
701 W Boynton Beach, Boynton Beach, FL
33426, United States

Hours

Reviews

3.4
1,353 reviews
5 stars
475
4 stars
249
3 stars
203
2 stars
139
1 star
287

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor customer service, and rude staff interactions.

Food Quality

Many reviews highlighted inconsistent food quality, including cold, overcooked, or incorrect orders.

Cleanliness

Several customers noted unsanitary conditions in both the dining area and restrooms.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of disrespectful behavior and poor communication.

Management Concerns

Customers expressed concerns about management's response to issues, suggesting a need for better oversight and training.
  • KL
    KRISTIANA LLOYDS
    Nov 6, 2025
    1.0
    Communication. Service, and timing is all horrible! I order a chicken sandwich and they want to charge $0.60 for a honey mustard. Just save your time & go to Chick-fil-A. Sandwich was also dry
  • MM
    Mi
    Nov 2, 2025
    1.0
    Horrible service, MESSED UP MY ORDER 5 times and just overall don’t know what they are doing, I asked for no vegetables I got vegetables. I asked light on the condiments. I got a lot ton of ketchup on my hamburger I asked for normal nuggets and I got spicy nuggets and I still couldn’t get a refund after all that. I hate you Wendy’s
  • HD
    Heartsy Doxy
    Nov 2, 2025
    1.0
    Was very inappropriate and was not very welcoming at all, messed up on my order 4 times but still got it at the end. Never coming back.
  • CC
    Cris
    Oct 29, 2025
    1.0
    Worst customer service ever just left there the young lady with the glasses terrible attitude
  • MM
    Moe Moe
    Oct 28, 2025
    5.0
    Late night worker older lady works very hard each time I stopped in she is always kinda fast never rude or mean at all there are some kids that come in and mess with the soda machine by activity on the toch screen with the QR code threw there iPhone they can control the soda machine I saw it happen with my own eyes last week so heads up for all soda machines

Frequently Asked Questions About Wendy's

Is 701 W Boynton Beach Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.