Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unprofessional.
Slow Service
Many customers experienced long wait times for their orders, often exceeding 20-30 minutes, regardless of whether they ordered in-store or online.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about incorrect orders, poorly made smoothies, and unsatisfactory food items.
Cleanliness Issues
Multiple customers reported unsanitary conditions, including dirty interiors and restrooms, which contributed to a negative dining experience.
JD
Jon David
2 days ago
1.0
There has never been a time that I’ve ordered in person or online and my order came on time… it’s ALWASY 5-10 min later than stated! Workers make you feel like you’re a bother to them when you ask questions. Dirty on the inside. Never a good experience! Sad!!
JF
Johnny Fernandez
Dec 12, 2025
2.0
Employees need to pay more attention to customer service.
DT
Danielle Ladd Taraszuk
Sep 23, 2025
4.0
I come here frequently for the Smoothies and the chocolate, peanut butter and banana smoothie is my fav! It’s excellent!!! Staff is decent and service is fast. Average cost of smoothie is $10.
EE
Eboni “EJ”
Aug 23, 2025
2.0
I order curbside but decided to go inside instead. There were 4 young ladies working and 2 guys in line. Nobody greeted my ( which was fine) but then after they were done helping the 2 guys. Nobody sill hadn't acknowledged me, I even made eye contact with 3 of the young ladies. I stood there for 3 mins. So I approached the counter and NOBODY said anything. One of the girls asked the other crew members "what about the curbside" and I said I've been standing right here. The young lady didn't ask for the name just handed me the drinks and said have a good day. The customers service was trash.
TT
Tete
Aug 23, 2025
4.0
Dragon fruit smoothie, green Island smoothie all are amazing and the chocolate chip cookie is soft and yummy.