Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Mixed reviews on customer service; some employees received praise for their friendliness, while others were reported as rude and unhelpful.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to customer frustration.
Food Quality
Inconsistent food quality reported, with some customers receiving cold or poorly prepared meals.
Speed of Service
Long wait times noted, especially during busy hours, with some customers expressing dissatisfaction with the speed of service.
JF
Jonathan Forsyth
Feb 14, 2026
1.0
6 people standing in the back doing nothing, lobby full of people not being helped
OC
OTS crew
Feb 7, 2026
5.0
Always gets me right thank you guys for yore hard work it’s very appreciated 🔥
NB
Nicholas Biondi
Jan 25, 2026
5.0
Aaniyah Presome, who works at the McDonald’s in Boynton Beach, delivered the best customer service experience I’ve ever had at McDonald’s. She was welcoming, attentive, and handled everything with professionalism and a positive attitude. Employees like her make a real difference.
TJ
Tracy Johnson
Jan 20, 2026
5.0
Maybe because it’s McDonald’s, people only post negative things to say. Majority of the recent reviews are just upset customers. I’m here to change the narrative. This is actually one of the better McDonald’s I’ve been to. Never get my order wrong and I’m usually thru the line pretty quick. Thanks for being great, yall.
JG
J G
Jan 12, 2026
1.0
Yeah used my buy one get one free there code app said they got it female manager said they didn't get it I showed her the app showing her that they did she said it ain't her fault I have to wait 15 mins I left went to work but i thought the manager is supposed to help the customer not say it's not there fault?
How can I order from McDonald's using mobile apps?
You can order using the McDonald's App available on iOS and Android devices via the Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's offer any rewards programs or promotions?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
What are some nearby dining options around McDonald's at 1799 N Congress Blvd?
Nearby dining options include IHOP, Original Brooklyn Water Bagel Co., Guarapo’s Cuban Cuisine, Quiznos, Juniors Pizza, Dominic’s of Boynton Beach, Cold Stone Creamery, JuiceBerry, and Brooklyn Water Bagel.
Are there fitness or wellness centers near this McDonald's to check out?
Yes, nearby fitness and wellness centers include Mayweather Boxing + Fitness, IV Nutrition Boynton Beach, Yoga & Wellness Center, and Royal Foot Spa and Massage.
What nearby services might be useful for visitors to McDonald's in Boynton Beach?
Nearby useful services include Sage Dental for dental care, Feaman Law Group for estate planning, PayMaster Payroll Service for payroll and tax services, and iFix And Restore for electronics repair.
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