Dunkin'

4.0
360 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boynton Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3000 S Congress Ave, Boynton Beach, FL
33426, United States

Hours

Reviews

4.0
360 reviews
5 stars
192
4 stars
78
3 stars
26
2 stars
19
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts, poorly made coffee, and incorrect orders.

Staffing Issues

Many reviews noted that the location is often understaffed, leading to slow service and increased customer frustration.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and good food, indicating that there are occasional exceptions.
  • DW
    Dwith wilmoth
    Nov 27, 2025
    1.0
    The manager needs to be retrained. The coffee was horrible! Tasted like hot water with creamer added. They were not accommodating and didn’t offered a refund. Won’t ever go back to that location.
  • MM
    m
    Nov 15, 2025
    1.0
    This employee was absolutely nasty and rude! When I walked in to order a coffee, she looked at me nasty and nonchalant, and ignored me then after a few minutes told me to keep waiting as she proceeded to label food and do paperworks, after 15 minutes she finally took my order. I was the only person in line. Horrible customer service. I will never return to this dunkin donuts ever again.
  • AL
    Alinn Leeve
    Sep 24, 2025
    5.0
    Always there for me on my road trips
  • SG
    Shuntell Grover
    Aug 29, 2025
    5.0
    I love their $3 drinks after 1
  • JC
    John Conahan
    Aug 23, 2025
    5.0
    Just started coming here… Every time Will at the counter greets everyone with a welcome and a smile….. Great personality and quick service…

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Boynton Beach, FL?

Dunkin' in Boynton Beach is open Monday to Friday from 5:00 AM to 5:00 PM, and on weekends from 6:00 AM to 5:00 PM.

What are the holiday specials currently available at this Dunkin'?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.