Dunkin'

4.0
358 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Boynton Beach, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3000 S Congress Ave, Boynton Beach, FL
33426, United States

Hours

Reviews

4.0
358 reviews
5 stars
191
4 stars
78
3 stars
26
2 stars
19
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude and unprofessional staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food and coffee, there were frequent complaints about stale donuts, incorrect orders, and poorly prepared items.

Staffing Issues

Many reviews pointed out that the location is often understaffed, leading to slow service and long lines.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and efficiency, indicating that experiences can vary.

Cleanliness

The cleanliness of the store received mixed reviews, with some customers noting it was clean while others reported unsanitary conditions.
  • MM
    m
    Nov 15, 2025
    1.0
    This employee was absolutely nasty and rude! When I walked in to order a coffee, she looked at me nasty and nonchalant, and ignored me then after a few minutes told me to keep waiting as she proceeded to label food and do paperworks, after 15 minutes she finally took my order. I was the only person in line. Horrible customer service. I will never return to this dunkin donuts ever again.
  • AL
    Alinn Leeve
    Sep 24, 2025
    5.0
    Always there for me on my road trips
  • SG
    Shuntell Grover
    Aug 29, 2025
    5.0
    I love their $3 drinks after 1
  • JC
    John Conahan
    Aug 23, 2025
    5.0
    Just started coming here… Every time Will at the counter greets everyone with a welcome and a smile….. Great personality and quick service…
  • AA
    Anthony A
    Jul 3, 2025
    1.0
    Horrible Customer Service.. Young man taking the order is passive aggressive. Walks to the register, no good morning no hello… just “Go Ahead”

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Boynton Beach, FL?

Dunkin' in Boynton Beach is open Monday to Friday from 5:00 AM to 5:00 PM, and on weekends from 6:00 AM to 5:00 PM.

What are the holiday specials currently available at this Dunkin'?

You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher on the holiday menu.