Chipotle Mexican Grill

3.5
436 reviews
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Business Details

8790 Boynton Beach Blvd, Boynton Beach, FL
33472, United States
(561) 739-9871
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle West Boynton Beach is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
8790 Boynton Beach Blvd, Boynton Beach, FL
33472, United States

Hours

Reviews

3.5
436 reviews
5 stars
192
4 stars
78
3 stars
33
2 stars
29
1 star
104

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about small portion sizes, particularly for meat, leading to dissatisfaction with value for money.

Service Quality

Many reviews highlighted poor customer service, including rude staff, lack of attention, and disorganization during the ordering process.

Cleanliness

Several customers noted that the restaurant was dirty, with overflowing trash and unclean tables, contributing to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were consistent complaints about the quality, including over-salted dishes and issues with specific ingredients.

Inconsistent Experience

Customers reported a highly variable experience, with some visits being satisfactory while others were disappointing, often depending on the staff present.
  • CB
    Christopher B
    2 days ago
    1.0
    Place is infested with black flies everywhere and Chipotle is obviously doing nothing about it. Not even a fly zapper that every other restaurant in the world has. Burrito with a side of fly poop, please.
  • YH
    Y Ho
    4 days ago
    1.0
    Beware! Check your bag when you pick up your order, please. I just got two bowls from them, picked up from a mobile order. Went there, waited a couple of minutes for my order, no big deal. Then I started to notice that they gave me one bag for two big bowls. I don't know if I was too tired from a long day at work, but at that point, I just wanted to eat. Grabbed it and went to my car. When I got home, it was hanging like it was about to rip off, and VOILA, two bowls were placed UPSIDE DOWN, so that the salsa juice MESSED UP THE ONE TINY BAG. THEN, there you go. The bag ripped, I lost my two bowls, which I spent money to eat, on the ground. The food was gone, and I was starved, and I had to clean up whatever mess was still there. Please BE CAUTIOUS ON HOW YOU PLACE ITEMS IN A BAG FOR AN ORDER. But, I must say you lost me as a customer because in the end I was still hungry because my food wasn't placed correctly in a bag.
  • CA
    Carmen Alvarez
    6 days ago
    1.0
    DISGUSTING!! Flies everywhere, workers cleaning the tables with the same gloves they used to prepare the food, the cashier picking her teeth.. Stay away from this place!! Soo dirty!
  • AH
    Ahmad Hayes
    Nov 12, 2025
    1.0
    While in the store I ordered a chicken bowl for my son. A young female who i was told was the active manager fixed the bowl to go. The lead manager was on paternity leave. I noticed while making my bowl she kept scraping the bottom of the pan because it was empty. I asked is there more chicken in the back and she said no. She gave me only a half of scoop. I left the restaurant and returned 2 minutes later to make sure she was being honest. There was now a full pan of chicken. I confronted the young female asking why did she lie to me. I was willing to wait for a new batch. I then asked for more chicken and she said no I'm not giving you free chicken. I let her know I do not want free chicken I just want a full scoop in which I paid for. She said no and then said I'm not arguing with you about this. I then asked for a refund and proceeded to send an email. I tried to get help from the staff and they said they can't since she's the acting manager. This happened on November 11th around 815. As I walked out her and the staff started laughing about the situation. She was very unprofessional and has no business being a leader in a customer service environment.
  • RG
    Ross Glucroft
    Oct 22, 2025
    4.0
    First time to Chipotle. Ingredients were excellent. I had the burrito. The wrap has a little too chewy.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in West Boynton Beach serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 8790 Boynton Beach Blvd?

Chipotle is open daily from 10:45 AM to 10:00 PM.