Crystal received numerous accolades for her exceptional service, being described as attentive, friendly, and going above and beyond for customers.
Food Quality
The food was frequently praised for being delicious and well-prepared, with specific mentions of the chicken Bryan and seasonal menu items.
Staff Performance
Other staff members, particularly Michele, also received positive feedback for their attentiveness and friendliness, contributing to a welcoming atmosphere.
Negative Experience
A few customers reported issues with service, particularly with one server, which negatively impacted their dining experience.
JA
Jasmine Alvarez
3 days ago
5.0
We had an absolutely fantastic experience at Carrabba’s in Boynton Beach! The restaurant was clean, comfortable, and inviting — perfect for a relaxing dining experience.
The food was outstanding from start to finish. Everything was fresh, flavorful, and cooked perfectly. Each dish arrived hot and beautifully presented, and you can truly taste the quality and care that goes into the food. Carrabba’s never disappoints, but this location truly goes above and beyond.
What really made our visit exceptional was our server, Cindy. She was absolutely amazing — friendly, professional, and genuinely kind. Cindy checked in on us at all the right times, and ensured everything was perfect throughout our meal. Her positive attitude made the entire experience even more enjoyable.
Between the excellent food, the welcoming atmosphere, and Cindy’s outstanding service, this visit was truly a 5-star experience. We will definitely be returning and highly recommend Carrabba’s in Boynton Beach — especially if you’re lucky enough to have Cindy as your server!
CC
Calm
3 days ago
5.0
I had an amazing experience at Carrabba’s, and Cindy truly made it unforgettable. From the moment we were seated, she was attentive, and genuinely welcoming and kept a smile on our faces the whole time. She knew the menu well, offered great recommendations, and made sure everything was perfect throughout our meal. Our drinks were always full, the food came out exactly as ordered, and her friendly attitude made us feel like valued guests rather than just another table. Customer service like Cindy’s is what keeps people coming back—she’s a true asset to Carrabba’s. Highly recommend asking for her if you visit!♥️
TB
Tati Belle
Dec 30, 2025
1.0
On 12/27/25, I took my mother to dinner around 8:20 or 8:30am The following morning, Sunday 12/28/25, I woke up at 4 a.m. with severe cramps, a migraine, profuse sweating, and diarrhea. I contracted food poisoning from the chicken Bryan I ordered. The pain persisted for two days. It’s clear that they either didn’t check the chicken’s temperature or mishandled it, ruining my weekend. I specifically ordered the chicken Bryan with fettuccine Alfredo and a peanut butter brownie to go. Our waitress was delightful, but I will not be dining at this Carrabba’s again.
GK
Gary Kaufman
Dec 25, 2025
5.0
Had an incredible Christmas Eve dinner with this location. Scott, the general manager, took great care of us and helped us get seated in a reasonable amount of time on a very busy night. Our server, Olivia, was excellent. She was very friendly, attentive and gave excellent suggestions. As always, the food was excellent and came out within a very reasonable amount of time. We totally enjoyed our meals and dessert. We will continue to visit this restaurant.
II
IMAN
Dec 23, 2025
5.0
My family and I had the pleasure of eating here. We are from Indiana, and have dined at Carrabba’s several times in the past. This location didn’t disappoint. The food was well balanced with season and flavors. The Italian bread with olive oil seasoning is absolutely amazing. I believe we ate 2-3 baskets worth lol. The waiters were kind, accommodating and checked on us periodically. The owner greeted us at the end with a warm and inviting disposition. My family lives in this area, and we definitely recommend this restaurant for its, ambiance, customer service, and fresh food. Good job Carrabba’s👏🏽
Is there a way to view Carrabba's Italian Grill's menu and place an order online?
Yes, you can view the menu at https://www.carrabbas.com/menu/boynton-beach and place an order online at https://www.carrabbas.com/order/menu/boynton-beach.
Does Carrabba's Italian Grill in Boynton Beach have accessibility features?
Yes, the restaurant has wheelchair accessible entrances, seating, parking, restrooms, and also offers braille menus.
Does Carrabba's Italian Grill have a bar and what types of beverages are served?
Yes, Carrabba's has a bar onsite serving cocktails, beer, wine, coffee, and alcohol.
Are families and children welcome at Carrabba's Italian Grill?
Yes, Carrabba's welcomes families and children and offers a children's menu and high chairs.
What nearby attractions can I visit before or after dining at Carrabba's Italian Grill?
You can visit Savannah Lakes Dog Park for a walk with your dog, shop at Kohl's department store, or enjoy activities at Backwater Boys fishing club and gym nearby.
If I'm staying at nearby accommodations like IMT Boynton Beach or La Costa Apartments, how convenient is Carrabba's Italian Grill?
Carrabba's Italian Grill is conveniently located near IMT Boynton Beach and La Costa Apartments, making it an easy dining option for guests at those accommodations.
How can nearby facilities like CVS Pharmacy or USPS Collection Point complement my visit to Carrabba's Italian Grill?
After dining, you can conveniently visit CVS Pharmacy for medical needs or the USPS Collection Point for postal services, both located near Carrabba's Italian Grill.