WAFFLE MONKEY is an independently owned café and waffle house built on a passion for good quality coffee and tasty Belgian style waffles. Join us in our newest location in Bonita Springs where you can sit back, relax and enjoy our tasty Waffles, array of beverages including fresh brew Costa Rican Coffee, milkshakes, smoothies and other treats. Our menu offers a wide selection of waffles both sweet and savoury and delicious breakfast buns. If you have a dietary restriction please ask our friendly staff about our Gluten Free & Vegan options.
Check out our other locations in Costa Rica and Grand Cayman.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.