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Wingstop

3.5
(329 reviews)

Business Details

(239) 221-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bonita Springs Bonita Beach Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
8951 Bonita Beach Rd Ste 265, Bonita Springs, FL
34135, United States

Hours

Reviews

3.5
329 reviews
5 stars
147
4 stars
50
3 stars
24
2 stars
23
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying the wings while others found them dry, small, or poorly cooked.

Service Issues

Many reviews highlighted poor customer service, including long wait times, incorrect orders, and unresponsive staff.

Order Accuracy

Numerous customers experienced issues with order accuracy, receiving incorrect items or missing components from their orders.

Staff Friendliness

While some customers praised the friendly staff, others reported rude or unhelpful interactions.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms.
  • JR
    Jared Roth
    6 days ago
    5.0
    Had a really great experience, thanks to Eli. After my order got screwed up over 2 weeks ago and never got refunded. He took care of me. As the night manager of a local hotel where people are always looking for dining options, Your establishment is always the one I recommend for guests. Thanks Eli.
  • CM
    Chris Morse
    Feb 8, 2026
    1.0
    I know it's Superbowl Sunday, but we ordered at 2pm for pickup at 5:30. Arrived to a busy shop (not a surprise) and told them we had an order for 5:30. She looked for it on their "ready table" and didn't find it, said it wasn't ready yet. Asked any idea how long, told no idea. Watched many bags being placed on the table, but our name never called (and access to the table to check bags not allowed). Asked again about 6pm, told still waiting and no idea how long. About 6:15 finally someone goes over to the table again and calls out our name. Turns out our order had been ready for who knows how long (was cool, or at least not hot). I am not angry about having to wait, I am angry about the attitude of the employees at this location. It was like we were inconveniencing them by asking if our food was ready. If they had handed it to us when it was ready I would not be writing this review. But when they finally did, and I said "this is the name I've been giving you fur the last 40 minutes", I got no apology, not even an acknowledgement of the collosal screw up. Employees need training ASAP.
  • LM
    Liam Morse
    Feb 8, 2026
    1.0
    I understand that super bowl Sunday is a hectic time for food service, but the abject unprofessionalism of their entire process that went on today, from the total unwillingness to even guess how much longer passed the pickup time it would take to get the food, the fact the food sat on a table that customers were not allowed to approach for around 10-15 minutes after they asked for my name for the 3rd time and told me the food wasn't ready yet, order confirmation was checked at seemingly random, with some people forced to go get a family member to get the confirmation, and others just getting a bag thrust into their hands. They were telling in store order they would be done in 40 min, which is how long passed the pickup time a takeout order took, so that was simply a blatant lie to the other customers. The general attitude of both people I interacted with was very rude, communication from staff was very poor, and the experience will certainly keep me away from this wingstop. I know food service is a thankless job, I've worked counters myself for years, but this level of incompetence is simply unacceptable.
  • LB
    Leon Bosmans
    Jan 23, 2026
    5.0
    Great food, friendly staff
  • FG
    Fred Grossenbach
    Jan 19, 2026
    3.0
    Wings are small, dry can hardly taste the flavor. I won't try then again.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

This information is certified by Wingstop and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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