Wendy's

4.0
837 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Bonita Springs, FL we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Bonita Springs, FL hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
28140 S Tamiami Trail, Bonita Springs, FL
34134, United States

Hours

Reviews

4.0
837 reviews
5 stars
390
4 stars
214
3 stars
117
2 stars
47
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Amanda and Jessica for their exceptional service.

Food Quality

Overall, the food received positive remarks for being fresh, hot, and tasty, although there were some complaints about incorrect orders and cold items.

Cleanliness

Several reviews noted the cleanliness of the restaurant, with some customers specifically mentioning the immaculate condition of the dining area and bathrooms.

Management Issues

There were multiple complaints regarding the management style, with some customers reporting disrespectful behavior towards staff and poor handling of customer concerns.

Service Speed

While some customers experienced quick service, others reported slow drive-thru times and confusion among staff, leading to delays in order fulfillment.
  • CC
    Cesar Caro
    Dec 19, 2025
    5.0
    This is the best Wendy's I have been to in SW Florida.
  • OA
    Otoniel Albaladejo
    Nov 24, 2025
    5.0
    After a terrible experience at another Wendy’s location, off of I-75 I drove about two miles down to this Wendy’s in Bonita Tamiami trail — and the difference was unbelievable. This team truly understands customer service. Manager Isabella greeted me with kindness and professionalism the moment I arrived. And Jose, the cashier, deserves a raise. He is always respectful, friendly, and welcoming every time I come through. I’ve been coming to this location for over six years, and they never disappoint. My Cobb Salad with spicy chicken is always made perfectly, my Big Bacon Classic is always just how I like it, and they never forget my Scorchin’ Hot sauce. Their consistency, friendliness, and attention to detail are exactly what great customer service should be. Thank you, Isabella and Jose, for the excellent service and delicious food. Y’all are truly amazing. ⭐️⭐️⭐️⭐️⭐️
  • FK
    flint keller
    Nov 24, 2025
    5.0
    Always good.
  • MR
    Mandy Rodrigue
    Nov 12, 2025
    5.0
    I went through drive-thru and got a couple burgers and I don't generally say yes but they offered me five cookies for $5.99 so I said yes. I have never ordered cookies from Wendy's but that woman was wonderful. She was awesome to talk to and very pleasant. She gave me very fresh, tasty cookies. I have never bought cookies from Wendy's, never mind in the drive-thru, but honestly they were really good, kind of warm, and I will buy them again. To that awesome woman in the Drive-Thru who asked me if I wanted cookies, she is fantastic! I don't know just make but she asked me to wait a sec and then she bright then she brought warm, fresh cookies you my car. I didn't want cookies, I wanted some double cheeseburgers, but she convinced me I wanted cookies too. So I bought cookies and burgers and I got home and the cookies are pretty tasty and they're very large. I like the Wendy's cookies even though I never in a million years heard of Wendy's having cookies never mind just cookies but like big fresh baked cookies. You have to try the Wendy's cookies.
  • DE
    dennis esckilsen
    Nov 4, 2025
    1.0
    Paid $13 for a meal and asked for 2 tiny honey mustard packs. They wanted to charge an additional 53 cents PER pack. However they will give you 10+ ketchup packs at no extra cost. The cost of the meal should 100% cover the cost of your choice of condiment.

Frequently Asked Questions About Wendy's

Is 28140 S Tamiami Trail Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the daily operating hours for the drive-through at Wendy’s in Bonita Springs, FL?

The drive-through is open every day from 6:30 AM to 1:00 AM.