Papa Johns Pizza

3.5
279 reviews

About

Pizza Restaurant
At Papa Johns Pizza in Bonita Springs, FL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Bonita Springs pizza for any occasion. Call us for pizza delivery in Bonita Springs or stop by 27990 S TAMIAMI TRL for carryout to order the best pizza in Bonita Springs, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
27990 S TAMIAMI TRL, Bonita Springs, FL
34134, United States

Hours

Reviews

3.5
279 reviews
5 stars
136
4 stars
32
3 stars
25
2 stars
16
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and delays in receiving their food.

Customer Service

Feedback on customer service was mixed; some praised staff for being friendly and helpful, while others experienced rudeness and poor handling of complaints.

Delivery Issues

Many reviews highlighted long wait times for delivery, with some orders arriving cold or not at all.

Food Quality

Customers had varied experiences with food quality; some enjoyed the pizza while others described it as cold, greasy, or poorly made.

Cleanliness

Some customers noted cleanliness and organization at certain locations, while others reported unsanitary conditions.
  • SS
    S Desilien (Sdesilien)
    Nov 13, 2025
    1.0
    Here is a clear, respectful, professional summary you can use for a formal report: ⸻ Incident Summary: On [date], I arrived at the restaurant to pick up an Uber order. While there, I attempted to place a separate personal order for garlic bread. I was told that customers picking up Uber orders are not allowed to place additional orders, even though I have been able to do so in the past without issue. I responded politely and explained that I would cancel the Uber pickup so that another driver could take it, allowing me to place my personal order instead. At that point, the individual who identified himself as the manager informed me that he would not serve me at all. As I exited, I overheard him make a racially offensive remark directed at me, which was both shocking and completely inappropriate. The situation escalated without reason, and I felt singled out and disrespected. After leaving, I proceeded to Wingstop to pick up another Uber order, and I was able to place a personal order there with no issues, demonstrating that the situation at the previous location was unnecessary and not standard practice. I am reporting this incident because I believe the behavior displayed was discriminatory and unprofessional, and no customer or driver should be treated in that manner. ⸻ If you want, I can also format this as an email, corporate complaint, or Uber support message.
  • YL
    Yayi Love
    Nov 2, 2025
    5.0
    Today I came back after almost a year of bad experiences in this place. It was a very pleasant surprise to have a young man so nice helping me, and the pizza quality was excellent! Keep up the good work! Managers .. give him a raise so you don’t have to hire people with bad attitude any more. 11/2/25 around 2pm
  • AT
    Amber Tracy
    Oct 26, 2025
    5.0
    Good and correct to my order pizza ready on time.
  • YM
    Yasmina Marrero
    Aug 9, 2025
    1.0
    La atención es muy mala , las órdenes siempre se demoran demasiado y en ocasiones hasta se equivocan
  • MP
    Marissa Pacheco
    Jul 18, 2025
    1.0
    bad customer service. waited an hour and a half just to get the wrong pizza.. delivery driver was on the phone walking up to our door and during the delivery process. ordered a cheese and a pepperoni, got a cheese and another cheese with stuffed crust instead.. only good thing was the breadsticks and oreo bites. will not be ordering from this location again.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for delivery at Papa Johns Pizza in Bonita Springs?

Delivery is available Monday through Thursday from 10:00 AM to midnight, Friday and Saturday from 10:00 AM to 1:00 AM, and Sunday from 10:00 AM to midnight.

Can I place a no-contact delivery order for pizza?

Yes, Papa Johns offers no-contact delivery service for safe and convenient pizza delivery.