McDonald's

3.4
1574 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
28215 Tamiami Trl, Bonita Springs, FL
34134, United States

Hours

Reviews

3.4
1,574 reviews
5 stars
598
4 stars
280
3 stars
231
2 stars
134
1 star
331

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Customers frequently reported issues with food quality, including cold, burnt, or improperly prepared items.

Cleanliness

Many reviews mentioned dirty conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, many others were criticized for being unprofessional and inattentive.

Inconsistency

The overall experience varied greatly, with some customers having positive visits while others faced significant issues, indicating a lack of consistency in service and food quality.
  • TA
    Tim Augustine
    2 days ago
    1.0
    Late Mobile orders beware they will let you order, take your money not refund your points and refuse to serve you. It is not a 24 hour restraunt. They are effectively closed for over an hour by choice while they get their crap together between meal changes.
  • JH
    Jynx Huff
    Nov 15, 2025
    1.0
    Gave me the wrong drink and the wrong size without a straw and it was a manager who served me
  • JA
    James Armstrong
    Nov 15, 2025
    1.0
    So I go to my local McDonald's this morning and they tell me the breakfast burrito has been taken off the menu because it's too complex. 😂😂😂 It's amazing how this company coddles to the laziness of their employees. I was looking for a reason to never spend a dime at McDonald's anyway and now I got one. Company is full of lazy employees that usually can't even get an order right. They are definitely living up to their name cuz this company is nothing more than a clown show. 🤡
  • JH
    jerry h
    Nov 14, 2025
    2.0
    Close to 20 minutes in line at 6:00 a.m. with two vehicles in front of me waited for the gentleman in the car in front of me at least 6 minutes just to watch the server to hand him one cup of coffee absolutely ridiculous this is not the first time at this location don't think I'd ever go there again
  • EE
    Elsa
    Nov 9, 2025
    5.0
    I trying to donate to sperm donerr that ss on homega less peopleser said have a shartty evnight version sorry😭😭😭😩😩😩

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Bonita Springs, FL?

McDonald's in Bonita Springs, FL is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery, same day delivery, and no-contact delivery services.