Dunkin'

3.8
486 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bonita Springs, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
28155 S Tamiami Trl, Bonita Springs, FL
34134, United States

Hours

Reviews

3.8
486 reviews
5 stars
259
4 stars
72
3 stars
48
2 stars
30
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Product Consistency

There were mixed reviews on the quality of food and drinks, with some customers receiving stale or improperly made items.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.

Positive Experiences

Despite the negative feedback, many customers praised friendly staff and quick service during their visits.
  • BB
    Beach Bum
    Dec 29, 2025
    5.0
    Dunkin' Donuts has excellent coffee choices and is very convenient to order on their app. The donuts are made fresh daily and always very good.
  • AB
    Avianna Byrd
    Dec 23, 2025
    1.0
    Well, I only come here when I have to. When I got my caramel coffee here, it didn’t taste like the one I ordered. It was really bitter with no sugar, and my hashbrowns were soggy with some burnt edges. When I took it back to replace it, the manager on duty told me there was something wrong with my taste buds and that everything was fine with my order. She didn’t even refund me the hashbrowns, and we ended up just replacing it with a doughnut. When I asked if I could have a straw with my coffee, she said, "Get it yourself. It’s right over there," in a snarky tone. I understand they were busy, but I don’t feel like I should’ve been treated this way as a customer.
  • AS
    alexis slaton
    Dec 21, 2025
    1.0
    i’m not the one to complain over a review but this is actually ridiculous the girls NEVER mess up it’s always the man with the glasses at the drive through who always gets my order wrong. even tho he repeats it back to me and tells me the right price, is everything the same price? absolutely sucks because i work close to this dunkin. threw it away once i got to work. AND TO ADD ON he slammed the window in my face, he clarified the order and i said no ____ is what i got & slammed and walked away the second i was saying what i got. and still proceeded to give me the wrong drink. this isn’t the first time this has happened and its only with him. i was not an ounce bit rude to him both times. what a shame
  • DB
    Dawn Byington
    Dec 14, 2025
    3.0
    I frequent this location often and never had an experience like today. I literally sat in the drive thru ( no way out) for a half hour. Finally get to window and poor kid was working all by himself. Drink was delicious, service was poor. Drinks in photo obviously sitting for awhile.
  • DR
    Donald Rivard
    Dec 11, 2025
    5.0
    It makes me happy to be able to leave a tip!I had a new employee help me. What a good kid. Had a hot coffee that they made fresh and a donut! So good

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Bonita Springs, FL?

Dunkin' in Bonita Springs is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides delivery and curbside pickup services.