Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Bonita Springs, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including rude staff and incorrect orders.
Product Consistency
There were mixed reviews on the quality of food and drinks, with some customers receiving stale or improperly made items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Positive Experiences
Despite the negative feedback, many customers praised friendly staff and quick service during their visits.
BB
Beach Bum
Dec 29, 2025
5.0
Dunkin' Donuts has excellent coffee choices and is very convenient to order on their app. The donuts are made fresh daily and always very good.
AB
Avianna Byrd
Dec 23, 2025
1.0
Well, I only come here when I have to. When I got my caramel coffee here, it didn’t taste like the one I ordered. It was really bitter with no sugar, and my hashbrowns were soggy with some burnt edges. When I took it back to replace it, the manager on duty told me there was something wrong with my taste buds and that everything was fine with my order. She didn’t even refund me the hashbrowns, and we ended up just replacing it with a doughnut. When I asked if I could have a straw with my coffee, she said, "Get it yourself. It’s right over there," in a snarky tone. I understand they were busy, but I don’t feel like I should’ve been treated this way as a customer.
AS
alexis slaton
Dec 21, 2025
1.0
i’m not the one to complain over a review but this is actually ridiculous the girls NEVER mess up it’s always the man with the glasses at the drive through who always gets my order wrong. even tho he repeats it back to me and tells me the right price, is everything the same price? absolutely sucks because i work close to this dunkin. threw it away once i got to work. AND TO ADD ON he slammed the window in my face, he clarified the order and i said no ____ is what i got & slammed and walked away the second i was saying what i got. and still proceeded to give me the wrong drink. this isn’t the first time this has happened and its only with him. i was not an ounce bit rude to him both times. what a shame
DB
Dawn Byington
Dec 14, 2025
3.0
I frequent this location often and never had an experience like today. I literally sat in the drive thru ( no way out) for a half hour. Finally get to window and poor kid was working all by himself. Drink was delicious, service was poor. Drinks in photo obviously sitting for awhile.
DR
Donald Rivard
Dec 11, 2025
5.0
It makes me happy to be able to leave a tip!I had a new employee help me. What a good kid. Had a hot coffee that they made fresh and a donut! So good
What are the regular opening hours of Dunkin' in Bonita Springs, FL?
Dunkin' in Bonita Springs is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 7:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location provides delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' during the holiday season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Can I order ahead and skip the line at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app for a fast grab and go experience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, and donuts.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' offers a convenient drive-thru service.
What are some nearby places customers can visit before or after Dunkin'?
Nearby places include Jiffy Lube for car maintenance, Redbox for movie rentals, and LA Fitness if you're looking to work out before or after your coffee.
Are there any nearby dining alternatives close to Dunkin'?
Yes, nearby dining options include McDonald’s for fast food and Rosati’s Pizza Bonita Beach Rd for pizza lovers.
Where can I find health-related services near Dunkin' in Bonita Springs?
Nearby health-related services include Fred J Eck DDS and Prime Children's Dentistry & Orthodontics for dental care, and LabCorp for clinical laboratory needs.
Does this Dunkin' location provide free Wi-Fi and takeout options?
Yes, Dunkin' offers free Wi-Fi and takeout services for customer convenience.